Team Member

Loop Neighborhood Market • Union City, CA

just now • $17 - $19 • Onsite

About The Position

West Coast Convenience, the parent company of Loop Neighborhood Market, Poppy Market, and other gas brands, is seeking customer-focused individuals to join its growing network of convenience stores, fuel stations, and car washes across California. Founded in 1978 and headquartered in Union City, CA, the company also develops real estate and owns and operates its locations. West Coast Convenience is committed to delivering high-quality, better-for-you products and an exceptional store experience, guided by its Core Values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer-Centered, and Safety. The company is looking for all levels, including entry-level, of hardworking, dedicated, and customer-focused individuals who enjoy interacting with customers and making a difference. They offer full-time and part-time careers across three shifts, providing flexibility for employees' lifestyles and opportunities for skill development and growth within the organization. Team Members are responsible for the smooth operation of the station during their shift, contributing to store profitability and growth, and ensuring customer needs are met. Employees are empowered to offer best-in-class service and are expected to embody the company's Core Values.

Requirements

• Must be able to work a flexible schedule as needed
• Communicate verbally and in writing with various management on store operations in a quick timeline, especially if there are any changes or items that may adversely affect the store’s operations
• Ability to read, understand, and write in the English language
• Perform basic math including proper calculation of change, etc.
• Have the ability to validate identification prior to selling tobacco and/or alcohol (as required under applicable laws and regulations)
• Can lift up to 50 pounds
• Ability to climb ladders as needed
• Ability to remain calm and respond to emergencies according to policies and procedures defined by company guidelines
• Tolerate exposure to gasoline fumes and cleaning products
• Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the station)

Responsibilities

• Managing the cash register throughout the shift, ensuring the money stays balanced and customers are assisted in a fast and accurate manner
• Stocking products on shelves and making sure the store looks clean and professional at all times
• Ensuring prompt, efficient and courteous customer service to store customers, vendors, and staff at all times
• Maintaining a clean, customer friendly environment in the store and surrounding property
• Troubleshooting and resolving car wash related issues as needed
• Preparing shift reports at the end of the shifts as per company guidelines
• Crossing and upselling store products and sales to assist in increasing store sales
• Escalating all high-priority issues to their immediate manager
• Additional duties as assigned

Benefits

• Employees that are with us for 6 months to 3 years = 0.10 cents off a gallon of fuel
• Employees that are with us for 3 years to 5 years = 0.30 cents off a gallon of fuel
• Employees that are with us for 5+ years = 0.40 cents off a gallon of fuel
• MAXIMUM 20 GALLONS AND 2 FILL UPS PER WEEK

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed