The Team Member is accountable for delivering patient care by following processes and procedures and demonstrates resilience by being receptive to ongoing instruction, coaching, and feedback. They take ownership of personal clinical development by actively engaging with advanced team members and the multidisciplinary team, exhibiting curiosity, and proactively seeking out knowledge and learning opportunities. The role leverages practical experience to identify recurring patterns, recognizing behaviors and proactively anticipating typical reactions. The Team Member supports the team by sharing knowledge to enhance overall clinical proficiency and foster a collaborative learning environment. They adapt their communication style to effectively listen and communicate with a diverse group, including patients, their families, and the multidisciplinary team. The role involves coordinating the assigned area by utilizing safety, structure, planning, participation, and support. This includes performing environmental checks while adhering to patient safety and treatment schedules, and preventing and responding to escalations and crises utilizing Therapeutic Crisis Intervention concepts, which may include physical restraint to ensure the safety of patients, staff, and others. The Team Member takes the lead role during a behavioral crisis and appropriately deploys interventions aligned with the stress model of crisis and patient treatment plans. They ensure the work area is safe and organized and that treatment schedules are progressing appropriately. Adherence to established policies, procedures, and protocols, completion of all patient/safety checks, and following patient observation level protocols are essential. Preparation of necessary materials for patient populations is also a key responsibility. Care assignment may reflect working with patients in a setting based on the programming schedule, specific patient assignment, or an assignment to a specific location or environment to manage. In accordance with respective care location and patient needs, the Team Member supports the patient's stabilization from acute crisis. Demonstrates collaborative efforts with the multidisciplinary team and escalates changes in patient conditions or any concerns to management, the appropriate staff, licensed providers, and approved parties, including following documented escalation plans where applicable. The role involves implementing/documenting the patient's response to individualized care plans, which may include patient behavioral information collection or implementing behavioral/educational protocols. Per care location and patient needs, may provide approved care to patients as delegated, including activities for daily living, intake and output, feeding, bathing, toileting, isolation precautions, and emergency care for patients with lines and tubes. Engagement with the patient's family and support system in the treatment plan as established in the medical record is crucial. Providing updates to approved parents and legal guardians regarding patient condition and progress is also a responsibility. Collaboration with all members of the multidisciplinary team and escalation of changes in patient conditions using the documented escalation process, where applicable or to a licensed staff member, is required. Participation in regular team planning meetings as appropriate or needed is expected. The Team Member assists the multidisciplinary team during patient care, and/or parent and staff training related to individual behavioral and education programs, data collection, and environmental modifications to promote patient success. The role also includes leading psychoeducation and recreational group activities ensuring positive patient engagement and safe behaviors, adapting group content to meet the needs and functional developmental level of participating patients. Implementation of behavioral and educational protocols as designed by psychology staff, providing insight into antecedent events, behaviors, and outcomes that may affect behavioral treatment, and implementing individualized and group behavior and education intervention plans as prescribed are key duties. Utilization of crisis intervention techniques as appropriate and participation in problem-solving of behavioral treatment options are also part of the role. The Team Member provides trauma-informed, relationship-based care to a diverse patient population with an awareness of how personal experiences and biases impact interactions with others. They adapt their approach as needed and engage patients at their level of functioning while also recognizing the effects of trauma on each patient, including behavioral aggression. Development of clinically appropriate rapport through a variety of care interactions, including but not limited to interactions in the general care environment and during 1:1 patient assignment, is essential. Engagement in trauma-informed communication, positive engagement, and unconditional positive regard during all interactions with patients and caregivers is required. Building and sustaining an environment that is safe, stable, and nurturing is a core function. Active participation in team planning meetings, multidisciplinary team programming, creation and management of program materials, or special projects and during shift report/handoff is expected. Assuring seclusion and restraint documentation is accurately completed within the appropriate timeframe is critical. Demonstrates collaboration with all members of the multidisciplinary team and escalates observations of changes in patient conditions or any general concerns to the appropriate staff, management, and licensed provider. Participation in huddles as appropriate and utilization of situational awareness, always mindful of the environment, is required. Completion of the environmental checklist or other general aspects of care environment associated with safety or quality assurance is necessary. Assistance with data collection, including but not limited to patient observation checks, data management, and graphing of ongoing treatment plans, is a responsibility. Providing documentation of progress on treatment SMART goals and patient response to treatment is required. Staying abreast and attending all required trainings on current documentation processes is essential. Care delivery occurs in a team fashion and a BHS's care assignment may reflect a combination of working with multiple patients in a setting based on the therapeutic schedule, may reflect a specific 1:1 patient assignment, or may reflect an assignment to a specific location or environment to manage.
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Job Type
Full-time
Career Level
Mid Level