Team Member
Taco Bell / KFC•Brooklyn Park, MD
•$14 - $17•Onsite
About The Position
This role focuses on customer service and maintaining a clean and safe environment. The Team Member is expected to present a neat appearance, greet customers warmly, adhere to company procedures, and cooperate effectively with peers and management. Key aspects include reliability, a positive attitude, and taking initiative to go beyond basic requirements.
Requirements
- Presents a neat, clean appearance, in company uniform
- Greets each customer they encounter with a smile and a word of welcome or departure
- Maintains a clean and safe environment for customers
- Serves customers according to all company procedures and standards
- Cooperation with peers – work with fellow employees as part of a team, helps others when they need a hand
- Demonstrates a positive and enthusiastic attitude with co-workers
- Helps new employees through training and orientation
- Demonstrates patience and understanding when training others
- Keeps other employees informed about what he/she is doing
- Attendance – is personally reliable
- Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks
- Provides appropriate notice when unable to be at work
- Provides written notice for being late or absent as required
- Understands and uses approved time keeping system
- Cooperation with Management – is open and receptive to requests, demonstrates flexibility and dependability
- Demonstrates a positive and enthusiastic attitude with management
- Adjusts positively to requests for change from managers
- Accepts procedural changes positively and without loss of effectiveness
- Alerts management to station needs
- Anticipates problems and brings them to management’s attention
- Follows through with all commitments made
- Initiative and Energy – takes action without being told, goes beyond what is simply required, maintains a high activity level
- Helps others when needed without being asked
- Demonstrates a sense of urgency on the job, especially when it relates to pleasing the customer
- Is effective working on more than one task at a time
- Finishes tasks completely once begun
- Suggests ideas for solving problems, improving procedures, etc.
Responsibilities
- Presents a neat, clean appearance, in company uniform
- Greets each customer they encounter with a smile and a word of welcome or departure
- Maintains a clean and safe environment for customers
- Serves customers according to all company procedures and standards
- Works with fellow employees as part of a team, helps others when they need a hand
- Demonstrates a positive and enthusiastic attitude with co-workers
- Helps new employees through training and orientation
- Demonstrates patience and understanding when training others
- Keeps other employees informed about what he/she is doing
- Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks
- Provides appropriate notice when unable to be at work
- Provides written notice for being late or absent as required
- Understands and uses approved time keeping system
- Demonstrates a positive and enthusiastic attitude with management
- Adjusts positively to requests for change from managers
- Accepts procedural changes positively and without loss of effectiveness
- Alerts management to station needs
- Anticipates problems and brings them to management’s attention
- Follows through with all commitments made
- Helps others when needed without being asked
- Demonstrates a sense of urgency on the job, especially when it relates to pleasing the customer
- Is effective working on more than one task at a time
- Finishes tasks completely once begun
- Suggests ideas for solving problems, improving procedures, etc.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
