Team Member

Fresh Stop•Eustis, FL

48d•Onsite

About The Position

This role is responsible for providing excellent customer service, promoting sales, maintaining a clean and organized store environment, and accurately conducting sales transactions. The Team Member will adhere to all company policies, procedures, and regulations, including those related to age-restricted products. They will also be involved in merchandising, ensuring food quality and sanitation standards, and assisting with the training of new associates. Living the company's core values of Customer Focus, Team Orientation, Commitment to Quality, Accountability, and Passion is essential for this position.

Requirements

Ability to provide great customer service.
Excellent oral and written communication and people skills.
Ability to exercise sound judgment and work with minimum supervision.
Ability to respond to common inquiries or complaints from associates, customers, regulatory agencies, or members of the business community.
Must be able to speak, read & write in the English language.
Ability to solve practical problems & deal with a variety of situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Responsibilities

Consistently and courteously greet and thank each customer.
Manage complaints courteously and efficiently according to company policy.
Promote sales using suggestive selling techniques.
Maintain an immaculately clean environment using guidelines provided by the Store Manager.
Conduct efficient and accurate sales transactions.
Notify the store manager of any sales, cash, or operating discrepancies.
Generate accurate and legible shift reports.
Know and adhere to company policies and procedures.
Perform all duties required on Shift Duty Checklists.
Adhere to all local, state, and federal regulations concerning all facets of job responsibilities and duties, and store operations, including the sale of age restricted products.
Follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked.
Communicate efficiently and professionally with store manager and co-workers.
Keep Store Manager informed of any maintenance problems and/or any situations out of the ordinary.
Perform all necessary merchandising duties according to company policy and procedure; including (but not limited to) proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper vendor check-in, stocking merchandise (including the cooler), and keeping all merchandise clean, fronted, and faced.
Ensure that all food and food preparation maintain quality standards and sanitation regulations.
Assist in the proper training of new Sales Associates as needed.
Attend and participate in all required training sessions.
Never discuss company business in the presence of customers.
Perform other duties as assigned.