Rio East Team Member PT

CHAMPION XPRESS CAR WASH•Rio Rancho, NM

7d•$14 - $16•Onsite

About The Position

The Rio East Team Member supports car wash operations by preparing and safely loading vehicles, assisting guests, maintaining equipment and facility cleanliness, and following company safety and service procedures. The role is accountable for the stated KPIs and company values: Excellence, Hard work, Stewardship, Difference, and Community. The position is part-time, with a stated hourly salary range of $14.00–$16.00, and the shift is listed as Any. It is eligible for cash and digital tips. The role involves working outside in all weather conditions and being on your feet throughout the day. Team Members attend mandatory training sessions and team meetings, and may be assigned other duties by management.

Requirements

Knowledge of property safety and layouts, including what not to wash.
Knowledge of tunnel equipment and car wash operations.
Ability to work in all weather conditions, including cold, hot, wet, rainy, and snowy conditions.
Ability to lift up to 50 pounds.
Ability to remain on one's feet throughout the workday.
Ability to follow company policies, procedures, safety standards, codes of conduct, and Champion safety procedures.
Attendance at mandatory training sessions and team meetings.

Responsibilities

Greet guests as they approach the car wash tunnel and engage with each guest using the 4 Steps of Service.
Safely guide and load each vehicle according to its size, perform pre-wash vehicle safety inspections, and prepare vehicles for washing, including using a bug prep gun and removing mud from wheel wells when appropriate.
Communicate key vehicle information and equipment retractions to the crew.
Make key adjustments to car wash equipment and handle tunnel incidents effectively and safely, including knowing the locations of emergency stops.
Provide vacuum service and observe the vacuum area to support guest satisfaction.
Explain the three single-wash packages, inform retail guests about memberships, present the company’s Difference, and support member visit success.
Use License Plate Recognition and RFID sticker reads and demonstrate knowledge of membership management.
Train new Team Members using approved training modules.
Follow the LEAP Conflict Resolution process.
Complete the daily shift report to document shift performance and participate in the nightly close-down checklist.
Maintain a clean, organized car wash facility; assist with cleaning equipment, walls, trenches, vacuums, trash cans, and the lot.
Learn to safely open and close the car wash with leadership, use ladders safely, and engage emergency stops while cleaning.
Learn backroom safety and equipment practices and comply with company policies, procedures, safety standards, and codes of conduct.
Follow Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals.
Attend mandatory training sessions and team meetings.
Perform other duties assigned by management.