Team Member [Seasonal]

Quick Quack•Santa Maria, CA

13d•Onsite

About The Position

This is a seasonal role where the Team Member will be responsible for greeting customers, explaining services, assisting with questions and transactions, and maintaining the cleanliness and organization of the car wash area. The role involves direct customer interaction, sales, and ensuring a positive customer experience.

Requirements

Excellent customer service skills.
Must be able to smile and maintain a clean appearance as per the dress and grooming standards.
Strong verbal communication skills.
Must be able to read, count, and write accurately.
Must be able to work various hours, weekends, and holidays.
Ability to perform repetitive movements over long periods of time.
Prolonged periods standing and working on cash register or related equipment.
Must be able to lift up to 15 pounds at times.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Greets customers as they enter the location.
Maintains awareness of services provided by Quick Quack Car Wash.
Explains services provided by Quick Quack Car Wash to customers.
Assists customers with questions or price discrepancies.
Ensures accurate transactions by balancing cash register at the beginning and end of shift, and sales at the end of shift.
Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.
Holds advertising signs and performs other marketing related functions.
Properly uses sales membership pitch when interacting with new customers.
Sells additional services and vending items by recognizing opportunities and benefits to the customer.
Accurately and efficiently completes sales transactions and maintains proper cash accountabilities at POS registers.
Stocks and maintains merchandise in vending cart.
Maintains housekeeping and maintenance responsibilities (driveways, restrooms, and car wash).
Explains car wash entry procedure to customers and follows exact car loading and "prepping" procedures, ensuring employee and/or customer safety is not jeopardized.
Performs other duties as assigned.