Team Member Afternoon Shift

Vitality Bowls Rocky River•Rocky River, OH

12d•Onsite

About The Position

This role involves providing excellent customer service, preparing food, maintaining cleanliness, and working collaboratively with the team. The ideal candidate will be knowledgeable about the menu, able to follow recipes and sanitation guidelines, and possess a positive attitude.

Requirements

Become food certified.
Must be able to handle a basic computer, POS system; handling cash and credit cards.
Follow health, sanitary, and safety requirements.
Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency.
Maintain a clean and work-appropriate personal appearance.
Come to work with a positive attitude, and be willing to work well with others.

Responsibilities

Memorize training material and explain health benefits of ingredients and food to customers in an upbeat and informative manner.
Keep the front lobby and outside area clean.
Provide excellent customer service, including being positive, polite, and informative to customers, and giving accurate wait times.
Assist and ring up guests, answer phone calls, and take orders over the phone.
Have thorough knowledge of the food and recipes, and be able to follow recipes to make all food in a timely and sanitary manner.
Prep food according to proper procedures.
Continuously and thoroughly clean the kitchen and lobby.
Put away deliveries and keep everything organized.
Wash dishes and put them away.
Communicate with other staff to ensure all orders are made correctly and in a timely way.
Carry out food to customers.
Communicate with managers about the schedule, informing them in a timely manner of days off needed.
Show up on time and take breaks for the appropriate length of time.
Complete all opening and closing duties.
Perform additional tasks requested by your manager.
Follow sanitation guidelines.
Stock and rotate food.
Adhere to safety procedures.
Practice cost-cutting measures.
Pitch in and work as a team.
Track food quality.
Handle special circumstances.
Communicate effectively with coworkers and managers.