Performs a variety of duties which may include the duties of a CSR, Dough Prep, Cut & Pack, Cook, WingStreet, and Receiving & Stocking. Responsible for providing quick and efficient service to customers, greeting customers and taking their food and beverage orders, accurately recording customer’s orders on to POS system and computing the amount of the bill, checking orders to ensure that guest is receiving a complete and correct order, informing kitchen staff of shortages or special requests, taking trash out to dumpster, sweeping and keeping exterior lot clean at all times throughout the shift, ensuring an accurate accounting of all transactions, collections and disbursements during work shift, receiving cash drawer at beginning of work shift and verifying the accuracy by counting money in cash drawer, obtaining and reviewing of information regarding price changes or menu specials, entering guest orders into POS and verifying orders for accuracy, following all cash handling policies, collecting cash or charge payments from guests, making change for cash transactions and providing receipts to guests, counting money and charge payments in cash drawer at end of shift, reconciling cash receipts and charge sales with total sales to verify accuracy of transactions, maintaining cleanliness of lobby and register areas, stocking counters, display refrigerators and steam table (if applicable) neatly, accurately and in a timely fashion as per menu, checking to ensure that all display foods are presented attractively as per standards, displaying food under appropriate hot or cold conditions as per standards, keeping display equipment clean and free of debris at all times or as assigned, cleaning workstation thoroughly before leaving area assignment, and relaying relevant comments received from customers directly to supervisor. Responsible for dough preparedness as prescribed by Manager In Charge, complying with all portioning, quality standards, rules, policies, and safety procedures, prepping food items as assigned by Manager In Charge, selecting and transporting raw items to work area and back, storing finished products in proper places, selecting proper equipment and utensils to prepare items as procedures require – slicer, dough mixer, whips, pitcher, proofer, bun-o-matic, retarder and dough roller, and following all food safety procedures. Checks workstations for presence of small equipment, assembly materials, paper goods and condiments. Responsible for product assembly, product quality checks, and calls out preparation times for all orders. Monitors oven setting according to Pizza Hut standards. Verifies orders are complete and accurate. Checks all finished products to ensure compliance with Pizza Hut standards. Communicates with cooks, front line personnel and MIC for quality controls and feedback. Responsible and required to prepare and assemble all products according to the customer’s order and according to Pizza Hut portioning specifications. Sets up the maketable by checking the worktable, counter, dough cabinets, and line refrigeration to ensure they are properly stocked prior to the meal production period. Checks all workstations (maketable, pasta) for presence of appropriate small wares, assembly materials, and stock levels. Monitors all food production areas for safety and sanitation practices and procedures. Checks for cleanliness and readiness for customer and provides direction/takes action as necessary. Sets up production cycles, ensures proper inventory levels are available, and calls to back up or replenish items as necessary. Reads order on monitor or printer as they appear. Calls out and coordinates specials/missing items to ensure quick service. Tracks preparation times on all orders checks weight and appearance and passes items into oven. Periodically monitors the need of food and materials supplies, takes action as necessary. Dishwashing as necessary. Communicates clearly and effectively to food production personnel, receives information and feedback from them on their needs, and takes action based on observation and information received. Cleans and sanitizes workstations on an ongoing basis during meal preparation periods and at the end of the meal period. Monitors work of kitchen staff in the completion of their close-down duties and responsibilities. Sets up and maintains the flyer in accordance with brand operating standards. Utilizes the fryer to cook menu items as they appear on the monitor or printer. Sauces and packages wings according to brand standards. Preps wings and stocks WingStreet areas as necessary. Responsible for the receipt and storage of all food, supplies and materials received in the restaurant using proper EXPERT, FIFO and Pizza Hut procedures. Receives all food, supplies, and materials. Checks all incoming items for count, quality and specification. Ensures that items are received and stored at the proper temperatures. Maintains the completion and compliance of all delivery and inventory records as defined by proper Pizza Hut procedures. Keeps all storage areas and inventory in a neat and orderly fashion. Maintains the quality of the restaurant products by ensuring that all inventory is dated properly before storing to effect proper FIFO usage. Maintains the safety of the restaurant by ensuring that all storage areas are free of hazardous conditions. Performs other duties as assigned. Ensures that safety is a priority for all employees. Acts in a safe manner and does not put self or others at risk. Safety is everyone’s responsibility.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed