Team Member

ABC Fine Wine & Spirits•Ocoee, FL

20h•Onsite

About The Position

Retail Team Members at ABC create a welcoming, fun, and educational experience for Guests by delivering exceptional Guest service, contributing to store sales goals, and ensuring the store is clean, organized, and well-stocked. ABC Fine Wine & Spirits is a family-owned and operated essential business in Florida since 1936, with almost 125 stores. Their mission is to make everyday celebrations better while enriching the lives of team members and contributing to organizations that benefit families in the communities they serve. They are a trusted brand providing a safe, team-focused work environment with opportunities for career growth in the exciting and entertaining alcohol industry.

Requirements

Must be 21 years of age or older.
The ability to work a flexible schedule including nights, weekends, and holidays as business needs demand.
Maintain regular and predictable onsite attendance.
Ability to stand and move about for extended periods (up to 8 hours or more).
Ability to bend, lift, and twist (BLT) to move product and assist with merchandising.
Ability to lift and/or transport up to 40 lbs. throughout the store and stockroom.
Ability to perform overhead lifting to place or retrieve items from high shelves.
Ability to use ladders and step stools to access merchandise stored at varying heights.
Ability to move between sales floor, stockroom, and exterior areas of the store.
Ability to visually inspect product labels, signage, and displays to ensure accuracy and presentation.
Ability to detect and respond to visual cues such as Guest gestures, product placement, or safety hazards.

Nice To Haves

Previous customer-facing experience is a plus.

Responsibilities

Greet each Guest upon entry and provide prompt, friendly, and engaging service throughout their visit.
Operate Point-of-Sale (POS) system accurately, including processing transactions, applying discounts or promotions, verifying rewards accounts, validating product selections, ensuring legal compliance with age verification, and following proper cash handling procedures.
Maintain Responsible Vendor status throughout employment for alcohol & tobacco purchases while operating POS, wine taps or tasting tables by checking proper forms of identification for age verification.
Learn and promote ABC’s wide selection of wine, spirits, beer, and cigars, including our Sourced & Certified products.
Assist with merchandising, restocking, and visual presentation of product on shelves and within beer coolers.
Increase sales and product performance to meet store goals.
Receive, unload, and validate invoices, organize and stock store deliveries.
Maintain a clean, safe, and organized environment throughout the store, including the sales floor, stockroom, Team Member areas (e.g., lockers and kitchen), and customer-facing spaces such as restrooms.
Assist with daily property upkeep by sweeping and removing debris inside the store and in exterior areas such as parking lots and walkways, collecting shopping carts, emptying trash, and performing routine restroom cleaning.
Provide wrapping service for ABC products, assemble custom gift baskets, and offer carryout service when needed.
Stay current on required training, company policies, and product knowledge to ensure compliance and provide an informed, high-quality Guest experience.
Perform additional duties as assigned by Store Leadership.