Team Member

ABC Fine Wine & Spirits•Lake Mary, FL

1d•Onsite

About The Position

Retail Team Members create a welcoming, fun, and educational experience for our Guests by delivering exceptional Guest service, contributing to store sales goals, and ensuring the store is clean, organized, and well-stocked. Our Mission is: "We make everyday celebrations better while enriching the lives of team members and by contributing to organizations that benefit families in the communities we serve." Come join this family-owned, growth-oriented organization today!

Requirements

Must be 21 years of age or older.
The ability to work a flexible schedule including nights, weekends, and holidays as business needs demand.
Maintain regular and predictable onsite attendance: All Team Members are expected to report to work as scheduled and remain onsite for the duration of their shifts. Reliable onsite attendance is an essential function of the job to ensure operational success and consistent service for our Guests.

Nice To Haves

Previous customer-facing experience is a plus.

Responsibilities

Greet each Guest upon entry and provide prompt, friendly, and engaging service throughout their visit.
Operate Point-of-Sale (POS) system accurately, including processing transactions, applying discounts or promotions, verifying rewards accounts, validating product selections, ensuring legal compliance with age verification, and following proper cash handling procedures.
Maintain Responsible Vendor status throughout employment for alcohol & tobacco purchases while operating POS, wine taps or tasting tables by checking proper forms of identification for age verification.
Learn and promote ABC’s wide selection of wine, spirits, beer, and cigars, including our Sourced & Certified products.
Assist with merchandising, restocking, and visual presentation of product on shelves and within beer coolers.
Increase sales and product performance to meet store goals.
Receive, unload, and validate invoices, organize and stock store deliveries.
Maintain a clean, safe, and organized environment throughout the store, including the sales floor, stockroom, Team Member areas (e.g., lockers and kitchen), and customer-facing spaces such as restrooms.
Assist with daily property upkeep by sweeping and removing debris inside the store and in exterior areas such as parking lots and walkways, collecting shopping carts, emptying trash, and performing routine restroom cleaning.
Provide wrapping service for ABC products, assemble custom gift baskets, and offer carryout service when needed.
Stay current on required training, company policies, and product knowledge to ensure compliance and provide an informed, high-quality Guest experience.
Perform additional duties as assigned by Store Leadership.