Team Member

KFC•Forrest City, AR

17d•Onsite

About The Position

As a Team Member at Tasty Chick’n, you are the heart of our restaurant! You’ll embody our core values while preparing delicious food in a clean, safe, and efficient environment. Your goal is to ensure that every guest has a delightful experience that keeps them coming back for more.

Requirements

Must be at least 16 years of age.
Must be able to perform the essential functions of the position.
Customer Service Skills
Team Collaboration
Willingness to Learn
Must be willing to obtain food handler’s license
Typing/computer keyboard skills
Verbal communication
Proficiency with specified computer software
Organizational and prioritization skills
Basic mathematics (addition, subtraction, etc.)

Nice To Haves

Team Player: Work well with others to achieve common goals.
Customer-Focused: Prioritize customer satisfaction and strive to exceed their expectations.
Accountability: Take responsibility for your work quality and timeliness.
Effective Communication: Interact positively and appropriately with others.
Recognition: Acknowledge and celebrate the contributions of fellow team members.

Responsibilities

Prepare menu items according to Tasty Chick’n’s standards and procedures, following specific recipes and portion sizes.
Utilize appropriate cooking techniques and equipment, adhering to proper holding times and temperatures.
Monitor food items regularly to ensure they remain within safe temperature ranges.
Rotate stock efficiently to minimize waste.
Package food products in Tasty Chick’n-approved containers and bags securely.
Label food items when necessary for takeout orders.
Conduct quality checks on finished products, visually inspecting for appearance and freshness, and taste-testing select items.
Always wear the complete and proper uniform, ensuring it is clean, neat, and represents the brand positively.
Adhere to grooming standards to maintain a professional appearance.
Maintain eye contact and engage warmly with customers, using friendly and welcoming body language.
Personalize interactions by addressing customers by name when possible and remembering repeat guests.
Follow Tasty Chick’n’s cash handling and security protocols, processing transactions accurately and efficiently.
Safeguard cash and sensitive information, reporting any discrepancies or issues to management immediately.
Collaborate effectively with teammates and welcome coaching from the management team.
Participate in team meetings and training sessions, actively engaging and sharing ideas for improvement.
Be open to constructive feedback from supervisors and peers to enhance personal performance.
Communicate positively with customers, colleagues, and managers, using clear and respectful language.
Foster an environment of teamwork by encouraging open communication among team members.
Keep food preparation areas, equipment, and utensils clean and sanitary.
Regularly sanitize surfaces and equipment according to Tasty Chick’n’s cleaning schedules and health regulations.
Ensure that all tools and utensils are stored properly after use to prevent contamination.
Follow Tasty Chick’n’s guidelines for safe food handling, adhering to all health and safety regulations.
Understand and implement cross-contamination prevention measures in food preparation.
Maintain cleanliness in the lobby, front counter, drive-thru, kitchen, storage areas, and restrooms throughout your shift.
Conduct frequent checks of all areas to ensure they remain tidy and welcoming.
Promptly address any spills or messes to prevent accidents and maintain a safe environment.
Ensure the parking lot and exterior are litter-free and inviting.
Regularly walk the restaurant's exterior to pick up litter and maintain the overall appearance of the location.
Ensure that outdoor seating areas are clean and well arranged for customer comfort.
Participate in routine deep cleaning tasks and scheduled deep cleaning efforts.
Help maintain an organized inventory to ensure that all supplies are stored properly and accessible.