Team Member

Goodwill Greater Milwaukee & Chicago • West Milwaukee, WI

3d • Onsite

About The Position

Goodwill is a people-driven organization with a mission to change the lives of people with barriers to employment. We offer opportunities to learn and grow through cross-training and advancement. We provide great benefits and opportunities to develop strong customer service skills. We have various roles including Production Associates, Donation Attendants, Sales Floor Associates, and Cashiers, all supporting the Goodwill Mission through different functions. Our organization is the largest Goodwill in the world, with nearly 6,000 employees strong and growing. We believe in the power of work and exceptional customer service to transform lives.

Requirements

• One year of customer service, retail, or production experience is preferred.
• Must be able to stand, bend, and reach for the duration of your shift while maintaining a customer service mindset.
• Donation Attendants must be able to lift, push, and pull a minimum of 50 pounds and maintain customer service standards when interacting with donors.

Nice To Haves

• Goal-oriented and enjoys challenges (for Production Associates).
• Loves a fast-paced work environment and working with a fun team (for Donation Attendants).
• Loves building relationships with customers and helping them find items (for Sales Floor Associates).
• Passion for customer service and enjoys working with a fun team (for Cashiers).

Responsibilities

• Pricing donations according to pricing guidelines to maximize mission funding.
• Maintaining an efficient flow of donations to ensure a smooth customer service experience.
• Greeting and thanking donors while carefully accepting donations.
• Sorting donations as they come in and keeping the production area organized.
• Organizing the sales floor and making it easy for customers to find items.
• Serving as ambassadors for Goodwill by providing outstanding customer service.
• Answering customer questions about Goodwill or donations.
• Accurately ringing up sales transactions.
• Informing customers how their purchases help people get a job.

Benefits

• Starting rate at $15.00 per hour
• Employee Referral Program ($250 or more per referral)
• Flexible scheduling
• No extended hours for the holiday season
• Career growth opportunities through specialized training and development, including customer service training.
• Guaranteed ten thousand steps to keep you active and healthy
• 20% store discount on purchases
• Early access to your wages
• Medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more (specifics vary by job category).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed