Team Member - Green Clean Express Auto Wash

Express Wash Concepts • Suffolk, VA

6d • Onsite

About The Position

Join one of the fastest-growing companies in the region, starting at $15.00/hour with opportunities to advance and succeed. As part of Express Wash Concepts, we offer more than just a job – we provide a path to growth and success. At Green Clean Express Car Wash, we’re committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. We empower our team members with a clear roadmap for growth, offering opportunities to advance from Team Member to leadership roles and beyond.

Requirements

• High school diploma or equivalent, or current enrollment
• Ability to work flexible hours, including weekends
• Ability to stand and move throughout the site for the entire shift in a fast-paced environment
• Ability to work outdoors in all weather conditions
• Ability to lift up to 25 lbs. consistently and up to 50 lbs. occasionally
• Positive attitude, willingness to take direction, and a professional appearance
• Follow safety guidelines and wear the required safety equipment

Responsibilities

• Providing exceptional customer service
• Focus sales efforts by engaging potential customers and presenting monthly unlimited car wash packages and upselling products to existing customers
• Educating customers on the benefits of our Unlimited Wash Club
• Greeting and exceeding customer expectations through long-lasting first impressions
• Actively engaging with customers pre/post wash to ensure 100% satisfaction
• Maintaining quality assurance through accurate Quality Control checks
• Complying with all safety protocols and standard operating procedures
• Properly addressing all customer escalations in a calm and collected manner
• Understanding and operating basic functional retail equipment (computer, POS, etc.)
• Pitching our membership when interacting with new customers
• Learning the wash process and equipment to expand the knowledgebase
• Performing other related duties as required and assigned

Benefits

• Pay increases tied to training and skill development
• Recognition programs
• Ongoing training and professional development
• Unlimited Wash Club membership
• 50% off retail items
• Company-provided uniforms
• Paid vacation
• Continuous training and development
• Clear growth and development opportunities across 130+ locations
• A supportive team environment focused on coaching, training, and celebrating wins
• Opportunities to give back through community partnerships and EWC Cares
• 401(k) with company match up to 4%
• Complimentary Unlimited Wash Club Membership
• Company-provided uniforms
• Paid vacation
• Educational reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED