Rio North Team Member PT
About The Position
This position is accountable for the following KPIs Values: Excellence, Hard work, Stewardship, Difference, and Community. The basic job duties for this position include being knowledgeable on property safety and layouts, what not to wash, and tunnel equipment. The Team Member will greet guests as they approach the car wash tunnel, safely guide and load each vehicle per size, and use the bug prep gun to properly prepare vehicles for the wash process. They will also remove mud in wheel wells when appropriate, perform safety inspections of vehicles before the wash, and make key adjustments to car wash equipment. The role requires knowledge of E-Stop locations and the ability to handle tunnel incidents effectively and safely. Responsibilities include performing the vacuum service process, participating in the nightly close down checklist, and engaging with each guest using the 4 Steps of Service. The Team Member should be knowledgeable on 3 Single Wash packages, inform all retail guests about Memberships, and be able to present the company's 'Difference'. They will also train new Team Members on approved training modules and aid in member visit success rate, including License Plate Recognition/RFID sticker reads. Communication of key vehicle information and equipment retracts to the crew is essential, as is observance of the vacuum area for guest satisfaction. Knowledge of membership management and fluency in the LEAP Conflict Resolution process are required. The Team Member will complete the daily shift report to document shift performance and maintain a clean, organized car wash facility. They will learn how to safely open and close the car wash with leadership, safely use ladders, and engage the e-stop while cleaning. Backroom safety and equipment knowledge are also part of the role. Adherence to all company policies, procedures, safety standards, and codes of conduct is mandatory. This includes following Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals. Assistance in cleaning the facility, including equipment, walls, trench, vacuums, trash cans, and the lot, is expected. The role requires willingness to work in all weather conditions (cold, hot, wet, rain, snow). The Team Member must be able to lift up to 50 lbs., be on their feet 100% of the day, and work outside. Attendance at all mandatory training sessions, team meetings, and cleaning sessions is required. This position is eligible for cash and digital tips. All other duties assigned by management will also be performed.
Requirements
- Knowledgeable on property safety and layouts
- Knowledgeable of what not to wash
- Knowledgeable of tunnel equipment
- Knowledgeable on E-Stop Locations
- Knowledgeable on 3 Single Wash packages
- Able to present our Difference
- License Plate Recognition//RFID sticker reads
- Knowledgeable on membership management
- Is fluent in the LEAP Conflict Resolution process
- Willing to work in all weather conditions (cold,hot,wet,rain,snow)
- Able to lift up to 50 lbs.
- On your feet 100% of the day and outside
Nice To Haves
- Learn how to safely open and close the car wash with leadership
- Safely use ladders and engage e-stop while cleaning
- Learn backroom safety and equipment knowledge
Responsibilities
- 100% Vehicles Prepped and Loaded Safely
- 100% Daily Operational Tasks Completed
- Greet guest as they approach the car wash tunnel
- Safely guide and load each vehicle per size
- Use bug prep gun to properly prepare vehicles for wash process
- Remove mud in wheel wells when appropriate
- Perform safety inspection of vehicles before wash
- Make key adjustments to car wash equipment
- Handle tunnel incidents effectively and safely
- Responsible for vacuum service process
- Participate in the nightly close down checklist
- Engage with each guest using the 4 Steps of Service
- Informs all retail guests about Memberships
- Train new Team Members on approved training modules
- Aid in member visit success rate
- Communicates key vehicle information and equipment retracts to crew
- Vacuum area observance for guest satisfaction
- Complete daily shift report to document shift performance
- Maintains clean, organized car wash facility
- Learn how to safely open and close the car wash with leadership
- Safely use ladders and engage e-stop while cleaning
- Learn backroom safety and equipment knowledge
- Adhere to all company policies, procedures, safety standards and codes of conduct
- Follow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicals
- Assist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lot
- Attend all mandatory training sessions
- Attend all mandatory team meetings and cleaning
Benefits
- cash and digital tips
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
