Miss J's Cafe (Team Member)

LV Petroleum•Fultonville, NY

23h•Onsite

About The Position

Miss J's Cafe is seeking a friendly and efficient Team Member to join our dynamic team. In this role, you will be responsible for providing excellent customer service, preparing food and beverages, maintaining cleanliness, handling transactions, and contributing to a positive team environment. This position offers a great opportunity to develop skills in customer service, food preparation, and café operations.

Requirements

Strong customer service skills, with a positive, friendly, and approachable attitude.
Ability to work efficiently in a fast-paced environment.
Basic math skills for handling cash and processing payments.
Good communication skills and the ability to work well as part of a team.
Attention to detail and ability to follow instructions.

Nice To Haves

Previous experience in customer service, food service, or a similar role is a plus but not required.

Responsibilities

Greet and welcome customers in a friendly and professional manner.
Take food and beverage orders, accurately enter them into the system, and ensure customer needs are met.
Assist customers in selecting menu items, offering suggestions, and answering questions about the menu.
Ensure customers receive their orders promptly and with the highest quality of service.
Handle customer complaints or concerns professionally and escalate issues to management if needed.
Prepare food and beverages according to Miss J’s Café standards, including sandwiches, salads, soups, and other menu items.
Operate kitchen equipment, including grills, ovens, blenders, and toasters, safely and efficiently.
Maintain proper food storage and organization in accordance with food safety regulations.
Ensure all food items are fresh, properly portioned, and meet café quality standards.
Keep the dining area, kitchen, and prep areas clean, organized, and sanitized throughout your shift.
Regularly clean and disinfect surfaces, equipment, and restrooms to maintain a clean and safe environment.
Follow all health and safety guidelines, including proper handwashing, food handling, and cleaning procedures.
Operate the cash register and process customer payments accurately.
Provide change, issue receipts, and assist with any other payment-related tasks.
Maintain a balanced cash drawer by following cash handling procedures.
Assist in maintaining inventory levels, ensuring food supplies are stocked and readily available.
Notify management when stock is running low or when supplies need to be reordered.
Help with receiving and organizing deliveries, checking quality, and ensuring proper storage of products.
Work cooperatively with other team members to ensure a smooth workflow during shifts.
Assist with opening and closing duties, including setting up or closing the café, cleaning, and restocking supplies.
Communicate effectively with colleagues and supervisors to ensure tasks are completed efficiently.
Follow all company policies and procedures, including safety protocols, food handling, and customer service standards.
Maintain a professional demeanor at all times and contribute to a positive work environment.
Participate in training sessions and contribute to ongoing learning about café operations.