team member

Bagel Brands•Eagan, MN

13h•$11 - $19•Onsite

About The Position

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew! Position Overview: The Team Member is the core of the Caribou Coffee experience. They are responsible for creating day-making experiences through delivering unparalleled guest service, making exceptional hand-crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction.

Requirements

Must be at least 16 years of age
Ability to work a flexible schedule, including early mornings, evenings, weekends, nights, and holidays as the coffeehouse needs
Excellent customer service mindset
Ability to thrive in a fast-paced environment
Passion for coffee, hospitality, and being part of a team

Nice To Haves

Restaurant, retail, or guest service experience.

Responsibilities

Delivers guest service that builds real connections, active listening, personal attention, and the small moments that make someone's day
Hand-crafts beverages and prepares food to standard recipes, customizing to Guest preferences
Confidently moves between barista, greeter, and any other role the shift calls for, ready to take on whatever task is needed in the moment
Takes orders and manages the cash drawer accurately, following cash-handling, safety, and security standards
Keeps the coffeehouse clean, organized, and well-stocked, meeting Caribou's operating standards for quality and safety
Anticipates what's needed next for a Guest or a teammate and acts on it before being asked
Makes recommendations to Guests grounded in real product knowledge, not just a script
Knows the difference between a problem to solve on the spot and one that calls for a leader, and asks for support accordingly
Takes direction from leaders and understands the team is balancing multiple priorities at once
Shows up for every scheduled shift on time and ready to go, maintaining reliable, consistent attendance
Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve with Love
Brings exceptional and engaging energy to the shift, making fun happen with teammates, and for Guests
Approaches the role with a learner's mindset, always looking to sharpen skills and improve
Shows up as a dependable teammate, staying steady under pressure and asking for help when needed
Takes ownership of the impact they have on the people around them