Team Member

Take 5 Car Wash

12d • $10 - $14 • Onsite

About The Position

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.

Requirements

• Ability to guide vehicles into the wash tunnel.
• Ability to manage membership activities.
• Uphold cleanliness and safety standards.
• Ability to operate wash equipment safely and efficiently.
• Ability to communicate effectively with team members and management.
• Ability to manage member accounts, including cancellations and plan changes.
• Ability to stock and organize detail centers.
• Ability to empty trash cans regularly.
• Ability to maintain vacuum stations.
• Ability to perform general site upkeep, including trash pickup and weed removal.
• Maintain professional conduct and adhere to uniform standards.
• Ability to perform opening and closing duties.
• Ability to clean and maintain the tunnel.
• Ability to prepare towels and other necessary materials.

Nice To Haves

• Encourage Google reviews.

Responsibilities

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.
• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.
• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Maintain vacuum stations by checking for clogs and emptying canisters.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.
• Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed