Team Member

Goodwill Industries of Southeastern Wisconsin, Inc. • Chicago, IL

7d • Onsite

About The Position

Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment. You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities. In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits and opportunities to develop strong customer service skills.

Goodwill Greater Milwaukee and Chicago is a people-driven organization. As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing. You want more from your work; you want a sense of fulfillment. You want a career with opportunities, not just a job. You want Goodwill, where the power of work and exceptional customer service can transform your life and the lives of others.

Requirements

• Must be able to stand, bend, and reach for the duration of your shift while maintaining a customer service mindset.
• Donation Attendants must be able to lift, push, and pull a minimum of 50 pounds and maintain customer service standards when interacting with donors.

Nice To Haves

• One year of customer service, retail, or production experience is preferred.

Responsibilities

• Support the Goodwill Mission by pricing donations that are then sold on the sales floor.
• Achieve pricing goals and strategically price donations according to pricing guidelines to maximize the amount of money that goes to the mission.
• Maintain an efficient flow of donations to ensure a smooth customer service experience on the sales floor.
• Greet and thank donors while carefully accepting their donations.
• Keep the production area organized by sorting donations as they come in.
• Play a crucial role in delivering excellent customer service to donors and team members alike.
• Organize the sales floor and make it easy for customers to find what they're looking for.
• Serve as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations.
• Help customers navigate the store to ensure a pleasant shopping experience.
• Build relationships with customers.
• Accurately ring up sales transactions.
• Inform customers how their purchases are helping someone get a job.
• Ensure every customer leaves with a positive impression of Goodwill.

Benefits

• Flexible scheduling
• No extended hours for the holiday season
• Career growth opportunities through specialized training and development, including customer service training.
• A guaranteed ten thousand steps to keep you active and healthy!
• 20% store discount on purchases
• Early access to your wages
• Refer your friends to add more money to your pocket after they complete their probationary period!
• Medical
• Dental
• Vision
• Short and long-term disability
• Life insurance
• Retirement plan
• Paid time off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed