Team Member

Bagel Brands•Selby, SD

5d•$11 - $19•Onsite

About The Position

The Team Member is the core of the Caribou Coffee experience, creating day-making experiences through exceptional guest service, hand-crafted beverages, and bringing Caribou’s purpose and values to life in every interaction. No previous experience is required. Team Members work across roles as needed, help maintain coffeehouse quality and safety standards, and contribute to a dependable, energetic team environment.

Requirements

Must be at least 16 years of age.
Ability to work a flexible schedule, including early mornings, evenings, weekends, nights, and holidays, as needed by the coffeehouse.
Excellent customer service mindset.
Ability to thrive in a fast-paced environment.
Passion for coffee, hospitality, and teamwork.

Nice To Haves

Restaurant, retail, or guest service experience.

Responsibilities

Deliver guest service that builds genuine connections through active listening, personal attention, and thoughtful interactions.
Hand-craft beverages and prepare food according to standard recipes, customizing orders to guest preferences.
Move between barista, greeter, and other roles as needed during the shift.
Take orders and manage the cash drawer accurately while following cash-handling, safety, and security standards.
Keep the coffeehouse clean, organized, and well-stocked in accordance with operating, quality, and safety standards.
Anticipate the needs of guests and teammates and take action without being asked.
Make guest recommendations based on product knowledge.
Resolve issues when appropriate and seek support from a leader when needed.
Take direction from leaders while balancing multiple priorities.
Arrive on time and ready for every scheduled shift, maintaining reliable attendance.
Bring Caribou’s Core Values to work: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, and Serve with Love.
Bring engaging energy to shifts and help create a fun experience for teammates and guests.
Maintain a learner’s mindset and continually work to sharpen skills and improve.
Be a dependable teammate, stay steady under pressure, and ask for help when needed.
Take ownership of the impact made on others.