Team Member — Royalmount

14031253 CANADA INC • Montreal, QC

8d • Onsite

About The Position

Patty Slaps is more than a burger. It’s a place with a pulse. We’re built on one idea: better ingredients, better experience. After our first location on Sainte-Catherine Ouest, we’re opening our second spot, and building a new team from the ground up. This is your chance to be part of it from day one. As a Team Member, you’ll play a key role in launching the restaurant and setting the standard early. This role is focused on customer experience, service quality, and strong execution, making sure every guest interaction feels smooth, intentional, and on point.

Requirements

• Strong sense of customer service and awareness
• Attention to detail and consistency
• Ability to stay composed in a fast-paced environment
• Team-oriented and proactive mindset
• Bilingual (French & English) required

Nice To Haves

• Experience is an asset

Responsibilities

• Prepare and assemble food according to Patty Slaps standards
• Ensure accuracy, quality, and presentation of every order
• Execute tasks efficiently during both slow and peak periods
• Support a smooth flow between kitchen and service
• Welcome and assist customers in a natural, confident way
• Guide guests through the menu clearly without sounding scripted
• Deliver consistent, attentive service throughout the visit
• Handle customer questions and issues calmly and efficiently
• Maintain a clean, organized, and functional workspace at all times
• Follow all hygiene, sanitation, and food safety standards
• Complete cleaning, restocking, and station setup tasks
• Ensure all stations (FOH & BOH) remain service-ready
• Communicate clearly with team members during shifts
• Stay aware of overall service flow and station needs
• Step in to support other stations without waiting to be asked
• Contribute to a focused, efficient, and positive team environment
• Follow all Patty Slaps operational procedures and guidelines
• Maintain consistency in execution across all tasks
• Apply training and feedback directly into daily work
• Respect role expectations, structure, and accountability

Benefits

• Competitive hourly wage + tips
• Growth opportunities within the company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed