Team Member - FOH - Service Assistant

El Pollo Loco • Alburquerque, NM

1d • Onsite

About The Position

Your path begins here at El Pollo Loco. Start on your path towards a brighter future filled with growth and opportunity. Where we lift each other up, push each other further, and take part in something bigger than ourselves - supported by a team committed to you and your success. A friendly face in the dining room. Maintains sanitation and cleanliness of the dining room, restrooms and restaurant exterior. Serves the needs of the guest in the restaurant in a friendly and effective manner.

Requirements

• CA food handler certificate is required.
• Communication in English is preferred, second language is a plus.
• Must be able to observe products and use best judgement prior to presenting products to the guests to ensure a high level of food quality is maintained.

Nice To Haves

• No experience is required, guest service experience preferred.
• No education is required, high school diploma and equivalent is preferred.
• Prior experience as customer service, host, cashier, associate, restaurant crew member, team member or other part time restaurant job experience is not required but is preferred.

Responsibilities

• Follows company food handling, guest service and safety procedures.
• Maintains a clean exterior of the restaurant including, windows, doors, sidewalks, walls, and a litter free parking lot/Drive thru/trash enclosure.
• Maintains a clean interior of the restaurant including, windows, doors, floors, walls, ceilings/vents, drink station, and restrooms. Periodically empties the trash bins in the dining areas.
• Assist any guests in the dining room such as providing refills, utensils, condiments and/or cleaning spills. Guest service skills needed for answering questions, correcting mistakes and offering satisfaction to the guest.
• Cleans and sanitizes tables following guests departures.
• Assists in the training of new Service Assistants.
• Supports and assists peers such as expeditors, cashiers, etc.
• Performs additional duties as assigned by the supervisor.
• Has a proactive approach and anticipates guest needs in the dining room.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED