Team Member - Estate Transition Specialist

Caring Transitions•Cincinnati, OH

8d•Hybrid

About The Position

The Team Member role supports seniors and families through life transitions including downsizing, relocation, estate clear-outs, online auctions, and home preparation services. Team Members work directly with clients and fellow team members to provide compassionate, organized, and efficient support during often emotional transitions. This position is ideal for someone who enjoys helping people, staying active, working in different environments, and being part of a supportive team.

Requirements

Strong customer service and communication skills
Positive attitude and professional demeanor
Dependable with prompt and regular attendance
Comfortable using smartphones and mobile apps
Ability to work both independently and as part of a team
Flexible and adaptable in fast-paced environments
Ability to maintain discretion and empathy when working with families in transition

Nice To Haves

Interest in antiques, resale, collectibles, or online marketplaces is a plus
Reliable transportation and valid driver’s license preferred

Responsibilities

Assist with sorting, organizing, packing, and resettling household belongings
Prepare items for online auction, donation, shipping, or disposal
Photograph and catalog items using mobile technology
Stage and organize homes for estate sales, auctions, or move preparation
Support auction pickup events and estate sale operations
Deliver exceptional customer service to clients, families, and community partners
Maintain respectful, compassionate, and professional communication with clients and coworkers
Work collaboratively with team members to complete projects efficiently
Follow company procedures for handling client property with care and confidentiality
Adapt to changing project needs, timelines, and work environments
Perform additional duties as assigned