Team Member – Cashier (Paintball and Airsoft Park)

HSP & Companies•Chino, CA

10d•Hybrid

About The Position

We are looking for friendly, dependable, and customer-focused individuals to join our team as Cashiers. Cashiers are responsible for providing excellent customer service while assisting guests with admissions, equipment rentals, merchandise sales, food purchases, and general park information. No prior experience is required—we provide training.

Requirements

Excellent customer service and communication skills
Basic math and cash handling abilities
Reliable, punctual, and responsible
Ability to work in a fast-paced environment
Comfortable using computers and point-of-sale systems
Must be available to work weekends, holidays, and peak seasonal hours
Ability to stand for extended periods
Ability to lift and carry up to 25 lbs., with or without reasonable accommodation
Ability to work both indoors and outdoors in varying weather conditions
Ability to perform repetitive tasks such as scanning items, handling cash, and operating a computer
Must meet minimum age requirements under California labor laws
Employees under 18 must have a valid California work permit on file

Nice To Haves

Previous cashier, retail, or customer service experience
Interest in paintball, airsoft, or outdoor recreation

Responsibilities

Greet guests in a friendly and professional manner
Process admissions, rentals, retail purchases, and food orders accurately
Answer customer questions regarding pricing, packages, park rules, and events
Resolve customer concerns professionally and refer issues to management when needed
Promote memberships, specials, and park offerings when appropriate
Operate the point-of-sale (POS) system accurately
Handle cash, credit card, and other payment transactions
Balance cash drawer and follow all cash handling procedures
Verify waivers, memberships, and other required documentation when applicable
Maintain accurate transaction records
Keep the cashier area clean, organized, and fully stocked
Restock retail merchandise, snacks, and beverages as needed
Work closely with Rentals, Referees, and Managers to ensure a smooth guest experience
Assist with general park duties as assigned
Maintain a positive and professional attitude with guests and coworkers