Team Medicine Assistant, Alta Vista Animal Hospital
About The Position
The Team Medicine Assistant is a full-time, permanent position open to Veterinary Assistants, Client Service Representatives, and Technicians. Hours of work are 35-40 hours per week, weekdays, evenings and weekends on rotation. This position reports directly to the Hospital Manager. The Team Medicine Assistant works with General Practice Veterinarians in all aspects relating to patient care. The Team Medicine Assistant will work in the exam room with the Veterinarian, acquiring detailed medical histories and educating clients on various preventive diseases, routine care, and dietary options. Follow-up phone calls to assess patients’ recovery from surgery, illness, dietary changes, or medication tolerances are critical and are the responsibility of the Team Medicine Assistant. Organizing the flow of the day, responding to client inquiries, and keeping track of pending and completed laboratory tests will be orchestrated by the Team Medicine Assistant as well.
Requirements
- Excellent client service skills
- Fluent in English (Reading, Writing and Oral)
- Able to support patients up to 50kg and lift up to 25kg
- Previous experience in client education related to preventative medicine, vaccine protocols, nutrition, etc.
Nice To Haves
- Fluently bilingual in French and English (Reading, Writing and Oral)
- 2 years of experience in client service
Responsibilities
- The Team Medicine Assistant works with General Practice Veterinarians in all aspects relating to patient care.
- The Team Medicine Assistant will work in the exam room with the Veterinarian, acquiring detailed medical histories and educating clients on various preventive diseases, routine care, and dietary options.
- Follow-up phone calls to assess patients’ recovery from surgery, illness, dietary changes, or medication tolerances are critical and are the responsibility of the Team Medicine Assistant.
- Organizing the flow of the day, responding to client inquiries, and keeping track of pending and completed laboratory tests will be orchestrated by the Team Medicine Assistant as well.
Benefits
- RRSP Employer 5 % Match Program – saving for your future just got easier!
- VCA Canada Student Loan RRSP Program – Ask us more!
- Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!
- Flexible schedules!
- Competitive wages and benefits!
- Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
- Annual uniform allowance
- Exceptional career development: there is room to grow here!
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
