Team Manager - Crew Chief - B Crew

Ford Motor • Wayne, MI

2d • Hybrid

About The Position

As part of Ford's Manufacturing team, you'll help build world-class, state-of-the-art smart vehicles. This role ensures manufacturing operating standards are consistently applied across the plant, driving Quality, Flow, and inventory performance. It also focuses on developing Senior Process Coaches and Team Managers within their crew, resolving production barriers, and fostering a proactive, performance-driven culture through strong communication and recognition. The Crew Manager also ensures completion of administrative responsibilities and leads quality review processes to support continuous improvement.

Requirements

• High School Diploma
• 5+ years of Production experience with strong ability to interface across hourly, salaried, and management levels.
• Ability to present to plant management and teach Ford Production System principles.
• Union negotiations experience.
• Competence using data for decision-making; effective oral and written communication.
• Strong teamwork and leadership skills, with demonstrated ability to resolve diverse problems under pressure.
• Ability to multi-task in a fast-paced, crisis-driven environment.

Nice To Haves

• Bachelor's Degree
• Broad production experience and prior Lead Process Coach experience.
• Six Sigma designation preferred.
• Strong analytical and quick decision-making skills.
• Demonstrated One Ford leadership behaviors with strong interpersonal and team-building skills.
• Proficiency in Microsoft Office (Word/Excel/Outlook).

Responsibilities

• Verify start-up readiness and monitor first-hour production performance; lead line time meetings (inventory, manning, shift planning).
• Confirm manufacturing operating system standards are applied consistently across the plant.
• Meet JPH targets; establish and communicate recovery plans between crews for abnormalities.
• Track finished vehicle inventory aging and drive aged units (>5 days) to zero, including parts readiness/requests.
• Balance headcount across departments and plan/monitor maintenance tasks to sustain flow.
• Develop and coach Team Managers/Senior Process Coaches to achieve SQDCPME objectives.
• Lead emergency response and containment actions for safety incidents.
• Escalate and contain quality issues at point of fit/workstation prior to Final Area Inspection and CAL line.
• Contain EP stops during shift and communicate with Process Engineers/Supervisors.
• Review QLS reports, prioritize top quality issues, and lead containment for A Calls.
• Coach and resolve barriers raised by Team Managers/Process Coaches; escalate to Area Manager/Plant Leadership as needed.
• Communicate critical information across shifts (Crews B/C) and maintain Crew Manager-to-Crew Manager handoffs.
• Lead weekly off-shift manpower meetings with HR; conduct DROT analysis to confirm headcount coverage.
• Manage open job postings, fill timing, and training plans for new employees; validate training completion and certifications.
• Track crew versatility by zone (weekly DCC report); conduct Good & Welfare meetings with Union partners.
• Foster a proactive, respectful, performance-driven culture; recognize team accomplishments to build morale.
• Cascade required communications (e.g., Weekly Bulletins, Safety ICA) to process coaches.
• Complete required administrative activities (SOI, PJOs, start-ups, close-outs, LPRs).

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED