Team Loan Officer

SFMC Home Lending•Fort Worth, TX

About The Position

The Team Loan Officer assists a designated Loan Officer(s) in originating and processing loans. This role involves managing the loan application process from start to finish, ensuring all necessary documentation is collected, income is accurately calculated, and loan rates are secured. The position also requires managing customer relationships through the CRM, handling pipeline management, and addressing any issues that may arise during the loan approval process. The Team Loan Officer will utilize designated sales tools and reporting methods to ensure efficiency and compliance.

Requirements

5+ years of mortgage experience, including all areas of the loan process, as well as a thorough knowledge of FHA, Conventional, VA and USDA product financing.
High School diploma or equivalent
NMLS License required
Strong written and verbal communication skills with the ability to communicate effectively with a diversity of audiences.
Demonstrated problem-solving ability and conflict resolution skills.
Must have attention to detail and customer service focus.
Ability to adhere to established processes and checklists.
Flexibility and adaptability in a fluid and rapidly changing environment.
Self-motivated with the ability to work independently with minimal supervision.
Ability to manage multiple priorities in a fast-paced, dynamic environment with strict time requirements.
Proficient with MS Office, with a knowledge of industry automation and software.
High level of integrity, ethics, discretion and professionalism in handling confidential and sensitive information.

Nice To Haves

Bachelor’s degree is a plus
Sales aptitude is a plus

Responsibilities

Completing a quality, initial loan application and all applicable checklists.
Requesting required documents, including follow up if needed.
Calculating income in order to validate data.
Running AUS and reviewing findings.
Securing a locked interest rate as quoted to the client.
Preparing and sending prequalification letters.
Preparing the initial disclosure package.
Reviewing and preparing loan documents for submission to Processing.
Primary point of contact for phone calls.
Managing the CRM, including follow-ups with warm leads and closed loans.
Pipeline management, including scheduled pipeline reviews, daily tracking and weekly status calls to customers.
Addressing any resulting issues during the process that potentially jeopardize the loan approval.
Utilization of designated Sales tools and reporting methods.