Team Leader

Elder's ACE Hardware•Walden, TN

3d•Onsite

About The Position

The Retail Leadership Team sets a leadership example for our associates by delivering best-in-class helpfulness to our customers and ensuring the store is well-stocked, neat, and clean for the ultimate Elder's experience. The Team Leader should perform whatever task is necessary to ensure the store’s success. This includes basic tasks such as loading, sweeping, cashiering, etc. when necessary. Provides exemplary leadership on the sales floor with emphasis on customer service. Always projects a positive, enthusiastic view of Elder’s. Helps keep the store staff focused on important tasks such as routinely completing the four Duty Lists, promptly putting out freight, completing projects, and working on any store specific tasks. Especially in the Store Manager’s absences, sees that customers are well served and that all staff is productive and completing the proper tasks efficiently. Maintains at least one department at exceptional level as to set standard for other department heads. Opens and/or closes on a regular basis. Stays current on his/her personal development/training plan. Assists in training including continuously enforcing the principles of The Six E’s and, if assigned, performing the responsibilities of the Training Coordinator.

Requirements

Minimum 1 year retail experience in a supervisory role.
Available to work one weekend day per week and 1-2 evenings.
Standing or fast-paced walking throughout the shift.
Lifting up to 80lbs.
Bending, pushing/pulling.
Breaking down boxes.
Climbing ladder.
Drive forklift as needed.

Nice To Haves

Work experience in a hardware or home improvement store.

Responsibilities

Deliver best-in-class helpfulness to customers.
Ensure the store is well-stocked, neat, and clean.
Perform necessary tasks for store success, including loading, sweeping, and cashiering.
Provide exemplary leadership on the sales floor with emphasis on customer service.
Maintain a positive, enthusiastic view of Elder’s.
Keep store staff focused on important tasks like completing Duty Lists, putting out freight, and working on store-specific tasks.
Ensure customers are well-served and staff is productive in the Store Manager's absence.
Maintain at least one department at an exceptional level.
Open and/or close the store on a regular basis.
Stay current on personal development/training plan.
Assist in training, enforcing The Six E’s, and performing Training Coordinator responsibilities if assigned.