Manufacturing Team Leader - Contract

Internal Job Board•Toronto, ON

23h•Onsite

About The Position

Working alongside the Floor Supervisor, the Team Leader oversees the daily tasks within the department and organizes workflow to ensure departmental objectives are met in a manner consistent with our company standards. You will provide leadership, training, and support to the team to maintain a high level of service to our customers by delivering the freshest product available and maximizing overall fulfillment. As a Team Leader, you bring Lush’s Leadership Practices into all elements of your business: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

Requirements

Current Lush employee
Able to perform all required Production Assistant duties
Able to do physical work for 8-hour shifts, on your feet, and lift 50 pounds
Capable of physical activities such as standing for long durations, bending down, pulling, and pushing
Flexibility to work within the Distribution, Digital, and Manufacturing businesses as required
Confident with basic mathematics, ability to count, including addition and subtraction
General understanding of routings, compounding, production lines, and processes
Excellent problem-solving and communication skills
Exceptional organizational skills
Reliable, consistent attendance, punctual, and dependable
Comfortable with reading, writing, and speaking English in order to communicate with peers and leadership on all platforms (i.e., in person, via email, via Google/Teams chat)
Comfortable providing and receiving feedback
Commitment to abide by and oversee health & safety regulations
Commitment to abide by and oversee our quality and good manufacturing practices

Nice To Haves

Experience as a Lush Team Leader/Trainer (seasonal or core)
Capable of performing basic AX functions
Proven track record in training, coaching, and developing employees
General understanding of in-room operations (i.e., routings/metrics, compounding, production lines, processes)
Experience working in Manufacturing and/or Distribution
Previous Lush experience working as a Seasonal Team Leader
Accustomed to working in a highly seasonal, high-pressure environment
Flexible to work occasional overtime, weekends, and holidays based on the needs of the business
Able to navigate email, MS Office suite, and Google programs (i.e., Sheets, Chat, Meet)
Familiar with Employment Standards and Occupational Health and Safety legislation

Responsibilities

Oversee a team of floor staff potentially exceeding 25 staff
Role model and coach floor staff to adhere to best practices, quality standards, and health and safety procedures
Deliver training to floor staff on all tasks, SOPs, and areas of responsibility
Identify and support floor staff in delivering routings to achieve room and department targets
Monitor staff attendance, punctuality, and break periods
Supports new or returning staff as required with onboarding, demonstrations of daily duties and responsibilities, while ensuring safety and SOP guidelines are being followed
Provide relevant production and operations information to the Floor Supervisors regarding people, production, targets, and quality
Deliver timely feedback to floor staff on performance
Set the pace of production, picking, packing, shipping, and receiving
Organize, assign, and delegate daily tasks, activities, and workflow to the floor staff
Ensure a high level of motivation through coaching and feedback provided to the floor staff
Escalate significant performance issues to Floor Supervisors
Effectively manage conflict and difficult conversations as needed