Team Leader

Center for Alternative•The Bronx, NY
•Hybrid

About The Position

The purpose of Assertive Community Treatment (ACT) is to deliver comprehensive and effective services to individuals (age 18 and up) who are diagnosed with severe mental illness (SMI) and whose needs have not been well met by more traditional service delivery approaches. These individuals also suffer from co-occurring substance use disorders and may have histories of criminal legal system involvement. ACT is an evidence-based practice that provides an integrated set of other evidence-based treatment, rehabilitation, case management, and support services delivered by a mobile, multi-disciplinary mental health treatment team to support recipient recovery through a highly individualized approach that provides recipients with the tools to obtain and maintain housing, employment, relationships and relief from symptoms and medication side effects. The CASES Bronx location is the home office of Young Adult ACT Team (ages 18 to 28), Bronx Nathaniel ACT (ACT as Alternative-to-Incarceration (ATI)) Team, and Bronx Forensic ACT (FACT) Team.

Requirements

  • LCSW, LMSW, LMHC, RN, or Licensed Psychologist (PsyD/PhD)
  • Two years of supervisory experience
  • At least three years of experience providing services to adults or young adults with serious mental illness
  • Experience working in community mental health settings that provides services to recipients in-vivo in the community
  • At least two years of experience working on a multidisciplinary team
  • Experience working with and knowledge of the needs and challenges faced by young adults and/or individuals involved in the criminal legal system

Nice To Haves

  • Bilingual (English/Spanish) preferred
  • Individuals with lived experience are encouraged to apply

Responsibilities

  • Oversees the clinical and administrative operations of the ACT Team, including but not limited to: daily team meetings, regular clinical meetings, timeliness and quality of clinical documentations and reporting, intakes and discharges, team’s after-hour emergency line, use of service dollars, and team members’ schedules
  • Ensures the team delivers culturally and developmentally appropriate, trauma-informed, recovery-oriented services and effectively applies motivational interviewing
  • Provides regular clinical supervision, training and professional development opportunities for team members
  • Provides direct clinical care and services to consumers in the community when needed
  • Ensures the team meets its performance outcomes and operational standards as defined by New York State Office of Mental Health (OMH) licensing standards and New York City Department of Health and Mental Hygiene (DOHMH) contracting standards
  • Oversees team’s incident reporting procedures according to OMH standards and ensure team adheres to the Incident Review Committee (IRC) policies and procedures
  • In collaboration with the Quality Assurance department, conducts utilization review and quality assurance reviews to ensure that the FACT team operates in compliance with New York State OMH guidelines and regulations, New York City DOHMH operating standards, as well as HIPAA confidentiality regulations
  • Consults with senior clinical leadership on complex, high-risk cases, as well as team and personnel issues
  • Coordinates monthly Medicaid billing using electronic medical record to select billable progress notes and ensure team achieves billing targets defined by program budget
  • Performs other duties as required by ACT Leadership and executive staff

Benefits

  • Medical
  • Dental
  • Vision
  • Vacation and Paid Time Off – starting at 25 days
  • 12 Paid Holidays per year
  • Retirement 403(b) Competitive matching up to 6%
  • Employee Referral Program
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