Team Leader - Clean Express Auto Wash

Express Wash ConceptsMaumee, OH
Onsite

About The Position

Ready to master the art of team leadership? Join our team and start earning $17.50 per hour! Let your leadership journey begin with us! As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whether you’re starting your career or looking to take it to the next level, we’re here to support your journey. At Clean Express Auto Wash , we’re more than just a car wash— we’re committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Team Leader to leadership roles and beyond.

Requirements

  • High school diploma or equivalent, or current enrollment.
  • Previous sales or customer service experience is a plus.
  • Ability to work flexible hours, including weekends.
  • Positive attitude, willingness to take direction, and a professional appearance.
  • Follow safety guidelines and wear the required safety equipment.
  • Aspire for excellence in all tasks, consistently setting an example through leadership.
  • Maintain a professional appearance in accordance with appearance guidelines.
  • Exceed expectations and uphold accountability in all responsibilities.
  • Demonstrate flexibility in working hours, including weekends.

Responsibilities

  • Support the site's facility and operations responsibilities.
  • Contribute to delivering outstanding customer service, boosting sales growth, and upholding stringent quality standards.
  • Drive exceptional customer service, sales growth, and maintain rigorous quality standards as a Team Leader.
  • Greet customers with long-lasting first impressions.
  • Educate customers about the benefits of our Unlimited Wash Club.
  • Actively engage with customers pre/post wash for 100% satisfaction.
  • Maintain quality assurance through accurate Quality Control checks.
  • Lead the team in achieving and sustaining high-quality service.
  • Address customer escalations calmly and effectively.
  • Operate basic retail equipment and understand the wash process.
  • Drive team performance to exceed service standards.
  • Foster a positive and collaborative team environment.
  • Perform other related duties as and assigned.

Benefits

  • Continuous training
  • 401k plan with a company match of up to 4%
  • Unlimited Wash Club Membership
  • Supplied uniforms
  • Paid vacation
  • Educational reimbursement
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