Team Leader - Emerging Adults Chicago

Thresholds•Chicago, IL

6d•Onsite

About The Position

As a Team Leader with Thresholds Emerging Adults team on Chicago's North Side, you will supervise a dynamic team of Community Support Specialists (CSS) as they provide mental health services to young adults in the community. This includes sharing case management and counseling duties within the team and leading by example while working directly with clients, providing guidance, and growing the clinical skills of your CSS team. Team Leaders hold a unique position within Thresholds: they provide direct service while keeping an eye on the overarching goals of the program. The Emerge program uses evidence-informed coordinated care to support young adults ages 21-27 struggling with serious mental health challenges. Emerge promotes wellness, healthy development, community and vocational engagement, and effective symptom management, and it is nationally recognized for its innovative approach. You and your team will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will help clients strengthen daily living skills as you drive them to doctors’ appointments, to benefits offices, or to the grocery store. You will collaborate with clients to create plans for symptom management and teach coping skills that support clients in reclaiming their lives. Our culture is supportive, and the Team Leaders are key to setting the tone. During regular team meetings and supervision, you will engage and motivate your staff, provide direct feedback, coach staff to meet billing targets, drive collaboration on client care, and help staff work through challenges. You will also manage and participate in a rotating on-call schedule to respond to clients' needs. Share your knowledge of harm reduction, trauma-informed care, and evidence-based practices and receive ongoing opportunities for training, clinical supervision, and leadership development.

Requirements

Master’s degree in Psychology, Social Work, or related field
A valid driver’s license, current car insurance, and a car for daily use
Passion for mental health advocacy and working with young people
Strong communication and teaching skills
Adaptability to staff and client needs
Superb time management and organizational skills
Willingness to provide transportation to clients

Nice To Haves

Licensed clinician (LSW, LPC, LCSW, LCPC, LCP) preferred
Previous experience with youth or young adults preferred
Previous supervisory experience preferred

Responsibilities

Supervise a dynamic team of Community Support Specialists (CSS) providing mental health services to young adults.
Share case management and counseling duties within the team.
Lead by example while working directly with clients, providing guidance, and growing the clinical skills of the CSS team.
Remove barriers to mental healthcare through case management, connecting clients with resources and helping them navigate complex systems.
Help clients strengthen daily living skills by driving them to appointments and the grocery store.
Collaborate with clients to create plans for symptom management and teach coping skills.
Engage and motivate staff during team meetings and supervision.
Provide direct feedback and coach staff to meet billing targets.
Drive collaboration on client care and help staff work through challenges.
Manage and participate in a rotating on-call schedule to respond to clients' needs.

Benefits

Competitive pay: $69,000 - $72,000 annually
Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)
Dental insurance
Vision insurance
4 medical insurance plans
403(b) retirement plan with 3% employer match
Robust employee assistance program (EAP)
Mileage reimbursement
Public service loan forgiveness
Cell phone reimbursement (up to $50/month)
Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
Reimbursement for professional licensure and license renewal