VIP Team Leader

U.S.VETS•Las Vegas, NV

1d•$53,361 - $64,033•Onsite

About The Position

U.S.VETS is the largest nonprofit organization dedicated to combating veteran homelessness through a holistic approach that includes intervention and prevention services such as housing, mental health, and career programs. This Team Leader position is responsible for the coordination and supervision of comprehensive services delivered to veterans and their families, with the primary goal of assisting homeless and at-risk veterans and their families in obtaining and/or maintaining housing. The role is for a full-time position located in Las Vegas, NV, with a salary range of $53,361.00 - $64,033.20.

Requirements

Bachelors Degree in social services field or other related field required.
Two years of experience working with homeless and/or at-risk veterans and families.
Ability to work effectively with a diverse group of clients, staff, and community members.
Excellent written and oral communication skills.
Leadership and conflict management skills.
Valid drivers license required.
Must meet company insurance requirements and complete a provided driver training course.
Must have own registered and insured vehicle for client visits (for SSVF programs).

Responsibilities

Provide guidance, direction, and supervision to direct service staff.
Provide direct supportive comprehensive case management services to homeless and at-risk veterans.
Supervise and/or conduct screening of veterans’ eligibility and appropriateness for the program and facilitate the intake process.
Supervise and/or conduct the development of individual housing plans in collaboration with Case Managers and clients.
Perform case file and database (including HMIS) audits and provide corrective action to direct service staff.
Track and provide program outcomes to the Program Coordinator and site management.
Assist with compiling and submitting required reports.
Lead discussions and action to resolve case-specific situations regarding client progress.
Coordinate care with VA personnel and others on behalf of participants for eligibility documentation and mental/physical health services.
Learn and maintain knowledge of community employment agencies and procedures.
Assist veterans to identify education and training goals and develop plans to meet those goals.
Assist veterans to identify mainstream needs and facilitate the process with appropriate service providers.
Maintain, record, and report progression of veterans through program participation.
Assist veterans to alleviate employment barriers.
Perform interventions and crisis-oriented counseling.
Maintain client databases and referrals for services and generate reports.
Ensure accurate and timely data entry into the HMIS system.
Schedule screenings and/or transportation on behalf of veterans with treatment facilities, programs, service agencies, and other activities.
Attend and facilitate scheduled team meetings and trainings.
Maintain participant confidentiality at all times and ensure proper client consent is obtained to coordinate care.
Maintain and submit time sheets, mileage logs, client expenses, and other required documentation accurately and in a timely fashion.
Perform other duties as assigned.
For Team Leaders working with Transitional Housing Clients: Conduct unit inspections to facilitate a safe and healthy environment.
For Team Leaders working with Supportive Services for Veteran Families (SSVF) clients: Provide direct supportive comprehensive case management services to homeless and at-risk veterans and their families.
Visit facilities such as shelters, treatment programs, transitional housing, sober living programs, soup kitchens and other locations where homeless or at-risk families may congregate to publicize services.
Conduct home visits to provide case management services.
Ensure proper review of Temporary Financial Assistance requests to include verifying eligibility in HMIS and with other agencies.