Team Leader

Loop Neighborhood • Redwood City, CA

1d • Onsite

About The Position

Loop Neighborhood Market is seeking passionate, customer-focused individuals to join their growing team and redefine the convenience store experience. The company, founded in 1978 and based in Union City, Calif., operates gas stations with convenience stores and car washes, and also has a wholesale fuel division. Loop Neighborhood Market aims to offer high-quality, better-for-you products with exceptional customer service. This Team Leader position requires individuals adept at assisting customers and leading a diverse team. The role involves managing all aspects of store operations, including training on the company's retail information system, inventory management, and ordering technology. Responsibilities include handling daily paperwork, troubleshooting car wash and gas pump issues, forecasting, ordering, stocking, and merchandising products, reconciling store paperwork, setting the tone for customer service, and managing staff. Team Leaders are expected to embody the company's Core Values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer Centered, and Safety.

Requirements

• Ability to work regular overtime as dictated by business needs
• High School Diploma or equivalent required
• Six to nine months’ experience as an assistant manager, manager, or an equivalent combination of education and experience
• Strong mathematics ability
• Strong written and oral communication skills
• Desire to be part of a performance-driven team
• Valid driver’s license and insurance
• Reliable form of transportation to and from the workplace and off-site training
• Must be 21+ years of age
• Must be able to work various shifts and days of the week depending on business needs

Responsibilities

• Train and coach new staff, manage performance, and handle staffing needs
• Create schedules, track time, and ensure accurate store paperwork reconciliation
• Stock products, maintain store cleanliness, and manage product merchandising
• Forecast, order, and control inventory, with a focus on shrinkage control
• Track and manage operating expenses to ensure profitability
• Develop a sales-driven culture using data analysis, goal setting, and in-store operating profit management
• Ensure efficient, courteous customer service for customers, vendors, and staff
• Troubleshoot and resolve car wash and gas-related issues
• Maintain compliance with local, state, and federal regulations and budget requirements
• Maintain a clean, customer-friendly environment inside and outside the store
• Perform additional duties as assigned

Benefits

• Employees that are with us for 6 months to 3 years = 0.10 cents off a gallon of fuel
• Employees that are with us for 3 years to 5 years = 0.30 cents off a gallon of fuel
• Employees that are with us for 5+ years = 0.40 cents off a gallon of fuel
• MAXIMUM 20 GALLONS AND 2 FILL UPS PER WEEK

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees