Team Leader (Part-Time)

Block by Block•Hartford, CT

6d•Onsite

About The Position

Block by Block is seeking friendly Ambassadors to make public spaces better, including making them friendlier, safer, and cleaner. With nearly 3,000 employees nationwide, Block by Block is large enough to provide lots of opportunities but small enough to have your work noticed. Our Mission Statement is: "With pride, we make public spaces friendly and vibrant for the communities we serve." Our rapid growth provides endless opportunities for your long-term career, not just your next job. 68% of our management team started in another job within our company, with a vast majority starting out as an Ambassador.

Requirements

Prior managerial/supervisory experience
Special project/Maintenance background - fixing banners, pressure washers, and operating other machines
Valid CT Driver's License
Must have the physical capacity to traverse continuously during an eight hour shift, with normal breaks (two fifteen minutes, and one thirty minute meal break).
Must be able to work outdoors in all conditions with provided inclement weather gear.
Must be able to lift 50 lbs or more when needed.
Must be able to speak, read, and write the English language in order to create basic reports.
Basic knowledge of smart phone technology
Proficient in computer usage and in Microsoft Office products.

Nice To Haves

Customer service + Hospitality
Custodial + Landscaping background
Ability to drive and operate a vehicle
Ability to work outdoors in ALL weather conditions
Open availability encouraged to accommodate the needs of the team

Responsibilities

Responsible for managing shift duties of the clean and safe ambassadors while ensuring compliance with all Block by Block standards, best practices, procedures, and policies.
Being fair and holding the team responsible for completing projects and remaining productive.
Responsible for communicating and leading daily shift briefings while assigning duties and zones, reviewing events, weather, and safety updates to Ambassadors.
Providing excellent customer service in the BID and towards the team of Ambassadors.
Provide guidance and direction for the on-street and in the field operations.
Must be able to provide written reports of broken infrastructure, graffiti on private property, and provide a basic daily report of accomplishments and tasks completed.
Must be able to provide direction and counsel to team members and report concerns to the Operations Manager.
Must maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, procedures, and overall Block by Block standards of expected professionalism.
Must have the physical capacity to traverse continuously during an eight-hour shift, with normal breaks (two fifteen-minute, and one thirty-minute meal break).
Must be able to work outdoors in all conditions with provided inclement weather gear.
Must be able to speak, read, and write the English language in order to create basic reports.
Must be proficient in computer usage and in Microsoft Office products.