Team leader, Management support and expertise support

Desjardins • Montreal, QC

2d • Hybrid

About The Position

As a Team Leader, you will support team management by coordinating your unit’s activities, action plans, and initiatives. You will coach and guide a team of experienced professionals, assign tasks, monitor progress, and foster talent development and employee engagement in a positive and motivating work environment. Your role requires extensive knowledge of your field, functional authority over the team, and management of individual performance. You will make recommendations on complex projects, interact with diverse stakeholders, develop business positions, and influence senior management. This role is part of the Management support and expertise support job family.

Requirements

• Bachelor's degree in a related field.
• A minimum of eight years of relevant experience.
• Knowledge of French is required.
• Intermediate knowledge of English.
• Action oriented.
• Customer Focus.
• Decision quality.
• Develops talent.
• Differences.
• Directs work.
• Engagement.
• Nimble learning.
• Work processes.

Nice To Haves

• Other combinations of qualifications and relevant experience may be considered.
• Trade Union (If applicable)

Responsibilities

• Identify, develop, and recommend strategic directions and business positions.
• Help determine the unit’s service offer and ensure projects and activities are planned and executed.
• Meet targets on time and on budget, and manage results, performance, quality, and client/partner satisfaction.
• Develop training and skills development strategies and action plans for team members.
• Help resolve complaints and problems in accordance with the organization’s practices.
• Play a non-decision-making role in hiring, performance management, discipline, and skills development.
• Manage the budget.
• Coordinate unit activities, action plans, and initiatives.
• Coach and guide a team of experienced professionals.
• Assign tasks and activities and regularly monitor progress.
• Create a positive, motivating work environment where everyone’s contribution is valued.
• Make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives.
• Interact with stakeholders working in a wide range of other fields.
• Develop business positions and lead and influence senior management and decision-making bodies.

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager