Team Leader

Tractor Supply Company•Huntsville, TX

6d•Onsite

About The Position

The Team Leader supports Store leadership, delivers Legendary Service, coaches Team Members, and owns assigned sales-floor presentation areas. The role is expected to model strong selling behaviors and maintain Power Panels, Clipstrips, Endcaps, Clothing recovery, and assigned BOPIS/OMNI support according to store needs. The Team Leader leads assigned Team Members during shifts and helps maintain a safe, productive, and customer-focused store environment. The work is generally indoors with moderate noise, though the role also involves outdoor lots and working in adverse weather. Shifts vary by store, are generally at least four hours, and may exceed eight hours. This is a non-sedentary role requiring movement throughout the store and outdoor areas, operation of store equipment, and the ability to handle merchandise and poultry. Travel and driving or operating a vehicle may be required in support of business needs.

Requirements

Must be at least 18 years of age.
Must possess a valid driver’s license.
Must be able to read, write, and count accurately.
Must be able to work varied shifts, including nights, weekends, and overtime as dictated by business needs.
Must be able to perform the principal responsibilities of Team Members.
Must have the physical and mental ability to perform the listed tasks, with or without reasonable accommodation, including moving merchandise weighing up to 50 pounds and pushing or pulling merchandise weighing up to 2,000 pounds with proper material-handling equipment.
Must be able to stand, kneel, twist, crouch, squat, bend, stoop, climb ladders, and move throughout the store for an entire shift.
Must be able to access all store areas safely and operate equipment needed to run a store, including a dolly, hand truck, forklift, baler, computer, and cash register.
Must be able to communicate effectively in writing and verbally with Team Members and customers and process information and merchandise through the point-of-sale system.
Must be able to handle and be in contact with birds or poultry.
Must successfully complete required training, including certification to dispense propane and other certifications required for business needs.
Must be able to travel as required in support of district needs and drive or operate a vehicle for business needs.

Nice To Haves

Retail experience and/or knowledge of farming, ranching, pets/equine, or welding is strongly preferred.
Supervisory experience is preferred.
High school diploma or equivalent is preferred, but not required.
Basic computer skills.
Strong interpersonal skills and the ability to resolve issues ethically and with minimal conflict.

Responsibilities

Maintain regular and predictable attendance; work scheduled shifts, including varied hours, days, nights, weekends, and overtime as dictated by business needs.
Follow and enforce policies and procedures to maintain a safe and productive work environment.
Deliver Legendary Service and reinforce expected service behaviors through customer engagement, Team Member coaching, and accountability for execution.
Use A+ Coaching to recognize and develop Team Members, improve selling behaviors, and reinforce operating standards.
Model selling behaviors and perform as one of the store’s top-selling Team Members.
Own Power Panel execution, maintenance, replenishment, signing, and recovery.
Own Clipstrip execution, maintenance, replenishment, signing, and recovery.
Own Endcap execution, maintenance, signing, and recovery.
Complete weekly Clothing Department recovery and follow assigned standards and follow-up.
Support BOPIS/OMNI execution, including picking, staging, customer handoff, and follow-up as assigned.
Lead assigned Team Members during shifts through task delegation, follow-up, service expectations, and safe work practices.
Support front-end, sales-floor, recovery, and customer engagement routines as assigned by the Store Manager or Sales Manager.
Maintain store readiness by owning and maintaining Power Panels, Clipstrips, Endcaps, and Clothing.
Operate a cash register or computer, forklift, and other equipment as needed; assist customers with loading purchases.
Complete related documentation accurately and on time.
Obtain licenses or certifications as needed by the business.
Promote safe and productive work practices and train Team Members on applying policies and procedures.
Perform other duties as assigned.