Team Leader (Part-Time) - West Edmonton Mall, AB

the LEGO Group•Edmonton, AB

2d•Hybrid

About The Position

The LEGO® Brand Retail team is looking for a part-time Team Leader to join their ranks. This role involves being a role model and providing an exceptional brand experience for customers. The Team Leader will be responsible for training the team to meet high standards in customer service, product knowledge, and sales. The position emphasizes maximizing profitable sales through regular review of sales and margin data, ensuring effective space management and maintenance of the store graphics system, and evaluating competitor visual merchandising techniques. The Team Leader will also train Sales Associates on visual merchandising according to LEGO® Brand Retail guidelines and motivate and develop a high-performance team by embodying the LEGO® Brand, Vision, and Values. The LEGO® Group is a family-owned, international business that values collaboration. As a Team Leader, you will be the face of the company, expected to motivate, energize, and inspire others to achieve outstanding performance while fostering a positive, team-oriented, safety-first environment. The goal is to build timeless relationships with guests and team members.

Requirements

Leadership and/or management experience in a retail store environment
Delivery of Employee training
Cash handling and inventory/sales auditing
Point of sale automated systems
Merchandise maintenance and visual merchandising
Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours
May occasionally involve stooping, kneeling, crouching, and climbing ladders
Vision abilities include close vision, depth perception, and the ability to adjust focus
Involves lifting at least 30 lbs
Must provide availability to work up to 30 hours per week (does not mean you’ll be scheduled for 30 hours, but 30 hours of availability must be given)

Responsibilities

Maximize profitable sales by the regular review of sales and margin information
Assist to ensure that appropriate and effective space management techniques are utilized
Ensure that the Store graphics system (including pricing) is maintained effectively, with a focus on customer service and maximizing profitable sales
Ensure that all fixtures are always replenished
Evaluate and communicate on competitor visual merchandising techniques, identifying opportunities to develop our business further
Train Sales Associates on visual merchandising techniques according to LEGO® Brand Retail guidelines
Motivate and develop a high-performance team by sharing the LEGO® Brand, Vision and Values
Deliver inspirational retail experiences built on LEGO Brand values
Provide training to enhance the team's ability to exceed our high standards of customer service, product knowledge and sales