Team Leader-Warren

Family Farm and Home•Warren, OH

7d•Onsite

About The Position

Family Farm and Home is a family-owned and operated company based out of Michigan, with 71 retail locations across Michigan, Indiana, Ohio, Maryland, and Pennsylvania. We offer a wide variety of products in departments such as tools, hardware, automotive, pet, clothing, footwear, farm supplies, feed, bird food, and lawn and garden. Our team members are dedicated to providing exceptional customer service and product values, which has led to our rapid growth. We are looking for individuals ready to join the FFH Family. The primary responsibility of a Team Leader is to embody and support the company's culture and core philosophies. This role requires strong leadership skills to motivate and supervise team members. A Team Leader acts as a role model, problem-solver, and strategic thinker, managing their time effectively to achieve budgeted goals. They will assist the store manager in driving sales and profits through merchandising, inventory management, expense control, human resource management, and controlling operating costs.

Requirements

Excellent leadership and problem-solving skills.
Good oral/written communication skills to effectively interact with customers, vendors, and other associates.
Understanding of aggressive customer service.
Team-oriented.
Good management and organizational skills.
Detail-oriented and able to handle multiple tasks in a fast-paced environment.
Ability to stand for extended periods of time.
Ability to move and handle boxes of merchandise and fixtures throughout the store.
Ability to climb up and down ladders, reach, bend, twist, kneel, and lift up to 50 lbs.
Ability to work a flexible schedule including weekends, evenings, and holidays.

Responsibilities

Promote Family Farm and Home mission statement and family values.
Assist store manager in promoting an aggressive sales culture with an intense focus on superior customer service.
Maintain professionalism and positive store morale.
Assist the store manager in the execution and performance of all store job responsibilities through associates and/or his or her own actions.
Complete store operational requirements by scheduling and assigning employees; following up on work results.
Identify current and future customer requirements by establishing rapport with actual as well as potential customers.
Establish relationships and support local community groups consistent with company values.
Solicit customers to sign up for Family Farm and Home Programs, i.e. loyalty program, extended warranties, financing and item of the month.
Manage and protect all inventory and company assets in accordance with company policy against theft and damage.
Verify merchandise is received, stored and merchandised in all departments according to established operational and safety procedures.
Protect team members and customers while maintaining the stability and reputation of the store by complying with legal requirements and providing a safe and clean store environment.
Assist store manager in determining marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Assist store manager in maintaining consistent operations by initiating, coordinating, and enforcing operational and personnel policies and procedures.
Perform all other duties as assigned by store manager or company official.