Team Leader, Virtual Business Advice

Conexus Credit Union

23h•Remote

About The Position

At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It’s more than conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving province. We are curious, courageous, confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees, we are more than just individuals who come to work each day, each role is a vital part of Conexus. As of January 1, 2026, Conexus, Cornerstone, and Synergy credit unions have merged into one provincial credit union serving over 200,000 members in 57 branches across 50 Saskatchewan communities. We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis. The bigger picture We’re looking for a collaborative, business-minded leader to join our team as Team Leader, Virtual Business Advice within our Member Contact Centre. In this role, you will lead and develop a high-performing team of Virtual Business Advisors who provide advice-based sales and service to our business member through virtual channels. You will support team development, business growth, and advice delivery while ensuring a consistent member experience. This opportunity is open to all Conexus locations, depending on space availability.

Requirements

2 years of formal or informal leadership experience
Minimum 3 years of business banking experience
CuSource 345 or 346 – Commercial Lending or Ag Lending

Responsibilities

Leading, coaching and developing a team to achieve sales, service and operational goals
Building team capability in business banking, needs-based advice, and virtual relationship management
Driving growth through effective pipeline management, activity planning and performance coaching
Supporting the delivery of business banking solutions, including lending under $100,000
Ensuring adherence to risk, compliance, regulatory and operational requirements