Team Leader - Retail (Emporia - #22)

Goodwill Industries•Emporia, KS

11d•Onsite

About The Position

This position plays a key role in furthering Goodwill's vision and mission in its retail operations. The purpose of this position is to open and close the store, and to manage and operate a Goodwill Retail store while fulfilling Goodwill's mission statement. The Team Leader supervises workers in various personnel groups engaged in operating a retail store.

Requirements

High school diploma or the equivalent required.
Full knowledge of bookkeeping and accounting to maintain sales records and reports incidental to store operations.
Excellent character references and a well-developed sense of responsibility.
One year of management experience, required.
A valid driver’s license and insurability is required.
Must have a telephone and maintain it in operating order within telephone company's maintenance capabilities.
Must be a licensed driver-must be insurable.
Must pass/complete background check.

Responsibilities

Open and close store.
Manage and operate a Goodwill Retail store while fulfilling Goodwill's mission statement.
Supervise workers in various personnel groups engaged in operating a retail store.
Work with individuals who have disabilities and or barriers to employment and participate in the achievement of their goals.
Oversee store operation including inventory, warehouse and stock rotation per manager.
Perform all administrative and clerical details associated with store operation and order supplies as needed.
Provide supervision for all sales associates, train employees and follow cash handling procedures on a daily basis.
Set an example for workers as a member of the management staff.
Exercise good judgment in handling day-to-day operational problems.
Be thoroughly familiar and continually stress the Goodwill sales philosophy.
Complete employees’ work schedules.
Complete employee evaluations as needed.
Counsel, hire, fire, and train employees, only when manager and assistant manager are not available.
Supervise the sales force and Sales Floor.
Sell merchandise as time permits.
Attend to and satisfy customer’s needs.
Handle customer complaints in a fair and impartial manner, coordinating as necessary.
Promote special events.
Receive and check incoming stock and supervise checkouts and stock transfers.
Check condition and placement of stock in a clean, neat, and orderly condition.
Suggest and maintain displays and advertising ideas and prepare and place signs in sales areas and Windows.
Ensure the wares department is clean, stocked and rotated on a daily basis.
Ensure merchandise is being marked to Goodwill Standards from the processing warehouse area.
Train and supervise store personnel and maintain projected sales goals.
Represent Goodwill in the area served, striving to enhance the Goodwill image through individual and group participation.
Supervise solicitors and pick-up orders, including routing as authorized.
Maintain records of store operations as required.
Review and analyze sales to determine effectiveness of methods used and adequacy of prices.
Make recommendations to Area Manager and Vice President of Operations/Sales.
Assure that the appearance of the store and premises is presentable at all times.
Perform administrative and clerical details of store operation, such as; preparing stock requests, ordering forms, bags and other supplies, receiving, and disposing of mail, handling cash as directed by current procedures, etc.
Responsible for safety and well-being for all employees.
Safeguard the premises and material under his or her care at all times.
Seek to reduce the possibility of pilferage or burglary.
Constantly watch for fire hazards and unsafe conditions.
Greet customers.
Adhere to all ethical standards confidentiality of records.
Adhere to all safety policies and report violations.
Support mission statement and activities of other departments.
Support the accessibility of our services and facilities free of architectural, attitudinal, environmental, financial, communication, transportation, employment and other barriers to persons with disabilities and barriers to employment.
Count all monies for store operations.
Make bank deposits with own transportation daily.
Ensure safe and monies are locked up at all times when working with monies.
Drive to the bank to ensure secure delivery of bank deposits.
Perform other duties as assigned.

Benefits

Medical and Prescription Plan - available first of month following employment
Paytient Medical Assistance Plan - available first of month following employment
Dental Plan with Ortho Option - available first of month following employment
Vision Care Plan - available first of month following employment
Flexible Spending Accounts - available first of month following employment
Group Life and AD&D - available first of month following employment
401(k) Plan - available first of month following 90-days employment
Paid Time Off (PTO) and Sick Leave - accrual begins first day of employment
Paid Volunteer Time Off - 8 hours per year
Paid Holidays
Accident and Critical Illness
Employee Assistance Program
Employee Referral Bonus
Tuition Reimbursement Program
20% Discount at Goodwill Industries of Kansas Stores