Team Leader, Patient Services Representative

Woburn Hospital • Goshen, IN

1d • Onsite

About The Position

Performs all accounting duties in the physician’s office that include all patient charges, receipts and collections relative to the professional services rendered to the patient. Greets, schedules and tracks patients to help the physician function as efficiently as possible. Establishes and maintains good working relationships with patients, other physician office associates and all Goshen Health staff. The person in this position demonstrates the knowledge and skills to provide service appropriate to neonate, pediatric, adolescent and geriatric patients. Serves as trainer for newly hired front office staff teaching customer service and physician office routines. In site manager’s absence, Team Leader serves as a resource/contact person to staff and deals with day to day issues in office sites.

Requirements

• High school diploma or evidence of the equivalent.

Nice To Haves

• Knowledge of CPT and ICD-9 coding.
• 5 years experience in physician office

Responsibilities

• Performs all accounting duties in the physician’s office that include all patient charges, receipts and collections relative to the professional services rendered to the patient.
• Greets, schedules and tracks patients to help the physician function as efficiently as possible.
• Establishes and maintains good working relationships with patients, other physician office associates and all Goshen Health staff.
• Demonstrates the knowledge and skills to provide service appropriate to neonate, pediatric, adolescent and geriatric patients.
• Serves as trainer for newly hired front office staff teaching customer service and physician office routines.
• In site manager’s absence, serves as a resource/contact person to staff and deals with day to day issues in office sites.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED