Full Time Team Leader-Keyholder

Vera Bradley•Fort Wayne, IN

7d•Onsite

About The Position

In partnership with store leadership, work alongside store associates providing daily direction, communication and training to execute daily action plans in accordance with Vera Bradley’s objectives and standards. At Vera Bradley, our Team Leaders are also referred to as Key Holders as they are responsible for opening and closing the store in addition to leading the team to reach sales goals and provide an amazing shopping experience.

Requirements

High School graduate or equivalent strongly preferred
Prior retail experience strongly preferred
Prior management experience strongly preferred
Experience in specialty retail strongly preferred
Experience with retail POS system a plus
Dependable with open availability and flexible to work nights, weekends and holidays
Strong desire and ability to serve customers and solve problems
Ability to lead, motivate and promote a team environment
Excellent interpersonal, written and verbal communication skills
Detail oriented with the ability to manage multiple tasks simultaneously
Must be polished, polite and professional
Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness
Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced environment
Constant walking and standing; frequent bending, stooping and reaching
Must be able to work with strong fragrances and scents in the form of eau de toilette, burning candles, bath and shower gel, body lotion, hand cream and bar soap throughout the work day.
Strong sensory skills such as good eyesight, good hearing, and dexterity
Ability to consistently lift 10-35 lbs; Occasionally lift up to 55 lbs with the ability to push or pull more than 55 lbs

Responsibilities

Set high standards and motivate the team to create The Experience
Responsible for exceeding sales goals, building store traffic, converting Guests, interacting with the product, and promoting campaigns and contests to drive brand awareness and lasting customer relationships
Act as a Brand Ambassador consistently modeling and upholding the Vera Bradley Core Values
Assist leadership team with planning, implementing, and maintaining the visual merchandising brand standards
Assist with store operational duties including inventory, ordering, training, Fussy Matrix, e-mailing and calling Guests, and opening closing
Act a liaison between store associates and store leadership to create a fun and collaborative work environment
Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between creating The Experience, store associate engagement and shrink

Benefits

Medical plan options including both a HDHP/HSA plan and a PPO plan
Dental
Vision
Flexible spending accounts
Life insurance provides peace of mind for your family should the unexpected happen. Employer provided 2X your salary in life insurance
Accidental Death and D
Voluntary life insurance for you, your spouse and your children
Short-term disability
Long-term disability
The Vera Bradley 401k plan helps you accumulate savings for retirement
401k with generous company match, immediate vesting (age and service requirement)
Strong line up of professionally managed funds
Safe-harbor plan design
Earn up to 3 weeks of paid time off in your first year of employment with opportunity to earn more
9 paid holidays a year
Paid bereavement leave
Voluntary Time Off
Access to a variety of financial, physical, and mental wellness experts
Employee Assistance Program with access to work/life wellness support including no cost unlimited telephonic counseling services
Opportunities for leadership development, skill development and career advancement
Generous employee discount on Vera Bradley products
Bonus opportunity
identity protection
legal services
pet insurance
cell phone discount
employee referral bonus
annual birthday gift
DailyPay
corporate fitness facility and individual policies through Aflac