Team Leader/House Manager (CILA Services) - Cook County

Aspire Chicago•Hillside, IL

9h•Onsite

About The Position

The Team Leader / House Manager plays a critical role in overseeing the daily operations of assigned community homes serving adults with intellectual and developmental disabilities through Aspire’s Community Integrated Living Arrangements (CILA) programs. This position provides leadership, supervision, and support to Direct Support Professionals (DSPs) while partnering closely with Life Consultants and families to ensure each person receives exceptional, individualized support in a safe and empowering environment. The Team Leader / House Manager is responsible for staffing, team development, person-centered support, home operations, compliance, and continuity of care, while maintaining a hands-on leadership approach. This role is ideal for a compassionate and driven leader who values dignity, accountability, teamwork, and person-centered support and is passionate about helping people thrive in the communities they call home. Your leadership directly impacts lives.

Requirements

High School Diploma or GED required
Minimum of one (1) year of experience supporting individuals with intellectual/developmental disabilities required.
Valid Driver’s License with good driving record required.
Minimum age of 21 required.
Comfortable using Microsoft Office and electronic documentation systems.

Nice To Haves

Bachelor’s degree in Social Services or related field preferred.
Previous employee supervision or leadership experience preferred.

Responsibilities

Lead, supervise, coach, and develop DSP team members.
Manage staffing schedules and ensure proper support ratios.
Conduct hiring, onboarding, training, evaluations, and performance management.
Facilitate monthly team meetings and promote a collaborative culture.
Manage payroll, scheduling adjustments, PTO requests, and staffing coverage.
Provide on-call leadership support as scheduled.
Ensure services align with each individual’s goals, dreams, and Individual Service Plan.
Advocate for dignity, choice, independence, and community engagement.
Support meaningful activities including recreation, fitness, education, hobbies, and social opportunities.
Respond calmly and effectively to behavioral or medical crises.
Maintain safe, clean, and welcoming home environments.
Monitor compliance with medication administration, documentation, safety drills, and regulatory standards.
Oversee household budgets, participant funds, LINK cards, and supply management.
Ensure DSP training requirements and certifications remain current.
Work a minimum of one direct support shift weekly to stay connected to home operations and provide service modeling.
Provide support coverage as needed to ensure continuity of care.