Team Leader / House Manager (CILA Services)

Aspire Chicago•Waukegan, IL

13d•$55,000 - $55,536•Onsite

About The Position

Empower People. Build Community. Lead with Purpose. At Aspire, we believe every person deserves the opportunity to live a meaningful, connected, and fulfilling life. We are seeking a passionate and driven Team Leader / House Manager to lead residential support services for adults with intellectual and developmental disabilities living in our community homes (CILA). This is more than a management role — it is an opportunity to mentor teams, create life-changing experiences, and help people thrive in the communities they call home. If you are a compassionate leader who values dignity, accountability, teamwork, and person-centered support, we invite you to join our mission-driven organization.

Requirements

High School Diploma or GED
Minimum 1 year of experience supporting individuals with intellectual/developmental disabilities
Valid Driver’s License with good driving record
Minimum age of 21
Comfortable using Microsoft Office and electronic documentation systems

Nice To Haves

Bachelor's degree in Social Services or related field
Previous employee supervision or leadership experience
A strong communicator and team builder
Calm under pressure and confident in decision-making
Organized and able to manage multiple priorities
Compassionate, respectful, and person-centered
Passionate about community inclusion and disability advocacy
Flexible and dependable with a hands-on leadership style

Responsibilities

Oversee the daily operations of assigned community homes while leading and supporting Direct Support Professionals (DSPs).
Partner closely with Life Consultants and families to ensure each person receives exceptional, individualized support in a safe and empowering environment.
Lead, supervise, coach, and develop DSP team members.
Manage staffing schedules and ensure proper support ratios.
Conduct hiring, onboarding, training, evaluations, and performance management.
Facilitate monthly team meetings and promote a collaborative culture.
Manage payroll, scheduling adjustments, PTO requests, and staffing coverage.
Provide on-call leadership support as scheduled.
Ensure services align with each individual’s goals, dreams, and Individual Service Plan.
Advocate for dignity, choice, independence, and community engagement.
Support meaningful activities including recreation, fitness, education, hobbies, and social opportunities.
Respond calmly and effectively to behavioral or medical crises.
Maintain safe, clean, and welcoming home environments.
Monitor compliance with medication administration, documentation, safety drills, and regulatory standards.
Oversee household budgets, participant funds, LINK cards, and supply management.
Ensure DSP training requirements and certifications remain current.
Work a minimum of one direct support shift weekly to stay connected to home operations and provide service modeling.
Provide support coverage as needed to ensure continuity of care.