Team Leader - Environmental Services Specialist III - Evening Shift

Commonwealth of Massachusetts • Boston, MA

21h • Onsite

About The Position

The Lemuel Shattuck Hospital (LSH) is seeking a skilled and dedicated Evening Shift Team Leader – Environmental Services Specialist III to join our Environmental Services (EVS) Department at our Jamaica Plain campus. In this leadership role, you will support a safe, clean, and well‑maintained hospital environment by overseeing floor care, surface cleaning, and sanitation of patient and non‑patient areas. The Team Leader also operates specialized EVS equipment—including floor machines, KaiVac systems, automatic scrubbers, and high‑speed burnishers—to ensure high standards of cleanliness throughout the facility. Please Note: Evenings 2:30PM-11PM, Friday & Saturday OFF

Requirements

• Demonstrates knowledge of the methods, materials, tools, and equipment commonly used in institutional housekeeping.
• Understands the types, properties, and appropriate uses of cleaning supplies and equipment, including their effects on different construction materials and finishes.
• Possesses working knowledge of basic building‑maintenance practices.
• Recognizes principles of room layout, décor, and furnishings relevant to environmental services.
• Operates housekeeping equipment safely and effectively.
• Handles lifting and carrying of heavy objects as required by the role.
• Sustains prolonged standing and walking with consistent stamina.
• Applies safety practices and procedures used in institutional housekeeping.
• Follows oral and written instructions accurately.
• Communicates clear, precise oral and written instructions to staff.
• Interprets and applies departmental and hospital policies, procedures, rules, and regulations.
• Supervises staff effectively, including planning and assigning work, reviewing performance, identifying training needs, motivating employees, and addressing disciplinary issues.
• Builds and maintains positive working relationships with colleagues and staff.
• Maintains the physical endurance necessary to meet the demands of the position.
• At least 1 year of full-time or equivalent part-time experience in work involving custodial maintenance and/or housekeeping or building maintenance.

Nice To Haves

• Knowledge of the policies, procedures, rules, regulations, etc. governing assigned unit activities.
• Understanding of the principles, practices, and techniques of supervision.

Responsibilities

• Instruct and guide housekeepers in routine and non‑routine cleaning tasks, including orienting new staff to departmental policies, procedures, and equipment use.
• Assign daily work, morning tasks, and extra‑duty assignments to ensure full coverage of cleaning needs.
• Oversee cleaning projects and act as the on‑site supervisor for assigned environmental services initiatives.
• Requisition cleaning supplies and linens, verify deliveries, and maintain adequate inventory levels.
• Ensure all departmental procedures and safety regulations are followed consistently by staff.
• Conduct frequent inspections of assigned areas to assess cleanliness, document issues, and implement corrective actions.
• Submit and follow up on work orders with Facilities Management for needed repairs to floors, fixtures, or walls.
• Prepare accurate payroll, document disciplinary actions, and complete incident and accident reports in a timely manner.
• Issue keys and equipment to staff, track returns, and ensure proper care and use of housekeeping tools.
• Perform general housekeeping duties when needed to support workflow and maintain service standards.
• Monitor linen rooms and carts to ensure appropriate linen supply and organization.
• Collaborate with the Director of Environmental Services by reporting inspection findings, staffing needs, and operational concerns.

Benefits

• Comprehensive Benefits
• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees