Team Leader Core Laboratory - Charlotte FT

American Addiction Centers•Charlotte, NC

7d•$36 - $53•Onsite

About The Position

The Team Leader Core Laboratory is responsible for actively seeking ways to improve team performance, leading to enhanced quality, customer service, productivity, and cost reduction, with a minimum of 70% of each day dedicated to continuous improvement. This role ensures the quality of testing within their area of responsibility, investigates quality issues, and implements corrective actions. They are also responsible for developing standard work, training teammates, auditing processes, and coaching if standard work is not followed. The Team Leader supports the continuous flow of specimens, maintains point-of-use storage, and ensures 5S conditions for safety and quality. They monitor team productivity, respond to Andons, provide support to teammates, perform instrument troubleshooting, and cover for absences. Additionally, they act as a catalyst for team-building activities and are receptive to changes in team spirit.

Requirements

Must be an ASCP registered Medical Technologist or equivalent.
A minimum of two (2) to five (5) years of relevant experience, or an equivalent combination of education and experience is required.
Demonstrated knowledge, skills, and abilities to perform the job functions of a leadership role.
Must be able to operate equipment used in area(s) of responsibility.
Thorough understanding of company product, trade terminology, quality management and control systems and techniques, testing processes including materials, work flow, scheduling, supplies, instrument operation, and company policies as standards.
Ability to effectively facilitate problem solving and resolution.
Ability to work with a dynamic team and demanding customers.
Have extensive computer skills in Microsoft Office applications (Word and Excel in particular).
Ability to work in a fast-paced, multicultural environment.
Ability to plan, supervise, and perform functions of assigned areas.
Ability to maintain on call flexibility to control abnormal conditions.

Nice To Haves

The ideal candidate would have 2 years of experience.

Responsibilities

Actively looks for ways to improve the performance of the team resulting in improved quality, customer service, productivity, and a reduction in spending.
Ensures the quality of testing in area of responsibility.
Investigates testing quality issues and implements countermeasures to prevent reoccurrence.
Documents abnormal conditions or quality issues and provides feedback to appropriate personnel.
Ensures the development of standard work and the training and development of Teammates.
Audits processes to ensure that Teammates are following the established standard work.
Coaches Teammates if standard work is not being followed and informs the Group Leader.
Responsible for supporting the continuous flow of specimens throughout area of responsibility.
Ensures point of use storage is maintained, including proper labeling, organization, and communication with Materials Management regarding changes in demand, additions, and deletions.
Maintains 5S conditions within area of responsibility to ensure safety and quality standards are maintained.
Ensures Teammates are wearing the proper PPE and working safely.
Monitors the productivity of the team and answers Andons promptly for area of responsibility and other Team Leader's area when appropriate and/or necessary.
Provides necessary support for Teammates.
Performs troubleshooting of instruments or other equipment items if possible.
Communicates and confirms with the Teammate that problem issue is understood before closing out the problem.
Covers gaps for call outs, project time, personnel needs, and unexpected teammate absences.
Informs the Group Leader of any personnel situations that might be considered abnormal or extreme.
Catalyst in launching team building activities.
Receptive to trends or changes in team spirit.

Benefits

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program