Team Leader- Clubhouse

Brightli • Indianapolis, IN

4d • Onsite

About The Position

The incumbent of this position is responsible for the successful leadership and management of their team. The Team Leader, Non-Clinical, will provide oversight and direction for their team, playing an integral role in ensuring a positive client experience for those we serve and meeting the overall strategic goals of the organization by developing mentoring, and training staff as well as ensure compliance within program standards.

Requirements

• Bachelor’s degree in psychology, sociology, social work, or related field required.
• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check.
• Completion of New Hire Orientation at the beginning of employment.
• All training requirements including Relias at the beginning of employment and annually thereafter.
• Current driver’s license, acceptable driving record and current auto insurance.

Nice To Haves

• Ability to communicate effectively before groups, employees of the organization, family members, and other contacts in the community.
• Ability to apply logic and understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to solve problems in several concrete variables of standardized situations.
• Ability to be adaptable in face of changing job demands and taking initiative actions of one’s own.

Responsibilities

• Ensure staff understand and perform at a level consistent with the expectations of their positions.
• Monitor, observe, and evaluate the skills and abilities of staff to provide quality client care.
• Develop and maintain internal and external partnerships that serve the best interest of clients and organization.
• Financial planning and management.
• Human resource planning and management.
• Create a positive environment that promotes open communication and building upon the strengths of staff.
• Become involved in direct crisis intervention during regular business hours as needed.
• Regularly review and monitor written documentation, providing corrective feedback as needed, to assure compliance with documentation requirements.
• Oversight of the program requirements.
• Communicate the strategic direction of the organization and encourage participation by all employees.
• Provide leadership and guidance to all aspects of the department.
• Take an active role in monitoring the identification, development, and execution of strategic objectives.
• Involve, as appropriate, all employees to achieve their goals.
• Effectively communicate to employees about any changes and newsworthy events within the department or company.
• Manage difficult employee situations directly, using appropriate discretion and Human Resource advice to show respect for the individual.
• Champion change and effectively manage the implementation of innovative ideas.
• Reinforce team approach throughout functions; support and solicit input from team members at all levels within the company.

Benefits

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level