Supervisor, Aircraft Maintenance Control
SES•Chicago, IL
•Onsite
About The Position
The Team Leader, Aircraft Maintenance Control guides the maintenance control team as they support the repair and return-to-service of the Intelsat Wi-Fi system on customer aircraft. This role is a conduit between maintenance control and our operations teams to ensure that work is prioritized and executed efficiently, and a valuable resource for the maintenance controllers, ensuring they have the ability to effectively accomplish daily tasks.
Requirements
- Bachelors degree in aviation related field or equivalent work experience
- Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
- Avionics maintenance experience
- Aircraft operations and maintenance planning experience
- Working knowledge of Microsoft Office applications
- Ability to work nights, weekends, and holidays as required
- Experience with aircraft maintenance manuals and parts catalogs
- This role is subject to ITAR / EAR - candidates must be a US Person
Nice To Haves
- Previous experience in aircraft maintenance management role
- Aircraft maintenance experience with variety of aircraft manufacturers
- Working knowledge of Federal Regulations
Responsibilities
- Provide oversight for aircraft maintenance controllers, ensuring that all maintenance plans are executed successfully, and departmental processes are implemented.
- Prioritize the daily workload for maintenance controllers to meet the needs of our airlines.
- Monitor communications with our customer, which include emails, phone calls, and meetings, and ensure that all requests for information receive an acceptable response.
- Maintain a 24/7 schedule that provides adequate and balanced coverage.
- Conduct regular performance reviews for direct reports and provide constructive feedback that promotes growth and development.
- Accomplish projects and assignments as needed, which are sometimes broad in nature, and occasionally require engagement with cross functional teams.
- Proactively identify, develop, and drive opportunities to improve processes and tools to increase the overall effectiveness of the team.
- Mentor and guide on best practices for troubleshooting and repair.
- Review and redline installation documents and maintenance procedures.
- Drive hiring process for new team members
- Responsible for onboarding and training processes
Benefits
- Equal Opportunity and Affirmative Action Employer
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What This Job Offers
Job Type
Full-time
Career Level
Manager
