Team Lead

McCoy-Rockford Inc•Austin, TX

95d•Onsite

About The Position

This role involves supervising and coordinating the activities of workers engaged in office furniture installation, as well as assisting with the installation process itself. The Team Lead will play a crucial part in ensuring high-quality work product and maintaining strong customer relationships.

Requirements

3 to 6 years of work experience
Office furniture installation experience preferred
High School Degree or equivalent
Excellent communication and facilitation skills
Good judgment, problem solving and decision making skills
Ability to multi-task and work with many interruptions
Exceptional interpersonal skills
Ability to speak to groups effectively and maintain audience interest
Able to learn and pass safety driver training program
Able to travel to customer and other job sites
Able to work overtime with little advance notice, when needed
Frequently exposed to moving mechanical parts
Occasionally exposed to wet and/or humid conditions, excessive heat, cold and precipitation
The noise level in the work environment is usually moderate
Regularly required to use hands and arms to reach and handle product
Frequently is required to stand, walk, stoop, kneel, crouch, crawl, sit/or and walk stairs
Required to lift and/or move up to 50 pounds approx. 4 hours a day
Required to carry pieces weighing up to 50 pounds without mechanical assistance
Required to push and pull pieces with a force up to 100 lbs.
Vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

Nice To Haves

Some college preferred

Responsibilities

Review daily assignment, floor plans, installation drawings & instructions with Project Manager and/or Customer Service Coordinator to determine method and sequence of installation projects
Drive company vehicles complying with McCoy-Rockford’s driving standards, and maintaining a clear driving record
In the absence of Project Manager, act on their behalf to continually meet customer and site specific requirements
Assist in building strong customer relationships by providing feedback to the Project Manager and Customer Service Coordinator regarding customer expectations
Maintain company property assigned to crew; ensuring it is accounted for and properly taken care of
In the absence of a Field Supervisor, conduct Tool Box meeting to prepare crew for daily assignment
Check product for discrepancies and damage and documents and communicate issues to responsible parties
Monitor and enforce company rules, regulations, and safety requirements and attend monthly safety meetings
Identify items to be included in punch lists, also clean up and repair punch list items
Maintain detailed and accurate records of individual job assignments and complete paperwork in an accurate and timely manner
Supervise small installation crews on a variety of day-to-day installation projects
Review their work to ensure the delivery of high quality work product
Participate in evaluation of employee job performance
Initiate learning opportunities; train and develop crew members on products and installation procedures to meet client expectations
Complete and maintain customer site specific badge requirements