Team Lead Part-Time $16.25

Regal Theatres•Greensboro, NC

21d•Onsite

About The Position

This role is responsible for upholding and administering company policies, training, developing, and coaching non-management employees. The Team Lead will also perform all staff positions as required, ensure guest satisfaction, count and reconcile receipts, control costs, and operate projection and audio-visual equipment. Additionally, they will ensure the operational delivery of marketing campaigns and promotions, monitor maintenance standards, ensure staff alcohol certification is current, and comply with the dress code. The Team Lead must have completed or be in the process of completing team lead training and understand the ROM. They will monitor risk management, including employee and patron safety, loss prevention, emergency situations, and accident reporting. Team Leads are also required to read and understand training materials on subjects such as harassment prevention and regulatory compliance. They will perform theatre opening and closing procedures when management is unavailable during non-peak periods. A Senior Team Lead may not complete managerial duties.

Requirements

High School Diploma or equivalent (if not currently a high school student).
At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management, which is subject to VP approval.
If the theatre sells alcohol and employee’s assigned duties will include the selling/serving of alcohol, employee must be of legal age to sell and serve alcohol according to state or local laws.
Employee must complete the Regal Responsible Beverage Server training on Regal Online University.
Possess good public speaking skills.
Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc.
Listen effectively, respond clearly and directly, and ability to explain information to others.
Perform calculations with speed and accuracy and identify and correct errors.
Identify problems, gather relevant data, and note possible causes of problems.
Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions.
Take action beyond what is necessarily called for and perform tasks with a minimal amount of supervision.
Perform under pressure and/or opposition.
Proven experience with PC platforms and knowledge of basic office programs including but not limited to e-mail, word processing and spreadsheets.
Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail.
Use tools and equipment with dexterity and perform mechanical tasks as necessary.
Interface excellently with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others.
Establish goals, budget time, and set priorities to achieve desired objectives.
Directly supervises an unspecified number of employees.
Carries out supervisory responsibilities in accordance with Regal’s policies and applicable laws.
Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
Regularly required to lift up to 75 lbs.
Close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Nice To Haves

Completion of team lead training.
Completion of Cast Certification Program (if applicable).

Responsibilities

Upholding and administering all company policies.
The training, developing and coaching of non-management employees.
Performing all staff positions as required.
Ensuring guest satisfaction.
Counting and reconciling all receipts taken in during a business day.
Controlling costs, including all direct operating expenses.
Operating all projection and audio-visual equipment within the theatre, both hardware and software.
Ensure operational delivery of marketing campaigns and promotions of feature film engagements.
Monitor the standard of maintenance and operational delivery to ensure standards are maintained at all times.
Ensure required alcohol certification and training are current for all staff employed in alcohol service roles.
Knowledge and compliance of dress code.
Have completed or in the process of completing the team lead training.
Have reviewed and understand the ROM.
Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents and reporting those details to management.
Required to read and understand training materials that will cover subjects such as harassment prevention and other regulatory compliance.
Performing theatre opening and closing procedures when management is unavailable during non-peak periods.